In today’s competitive mortgage broking landscape, brokers face constant pressure to deliver exceptional customer outcomes while simultaneously trying to grow their business.
Scaling a broking business requires the right mix of innovative technology, savvy marketing expertise, and operational support. At Aussie, we understand these needs and have strategically crafted our franchise proposition to provide brokers with a comprehensive support structure that helps them build and expand their business efficiently.
The Aussie franchise model is anchored in three key areas: cutting-edge technology, a robust support system via our ‘Platform Plus’ model, and our renowned brand. For many brokers, like two of our newest franchisees, Clay Bremer and Bianca Griffiths, owning an Aussie retail store represents the perfect foundation to take the next step and scale a business.
Pioneering technology at your fingertips
One of the reasons brokers flock to Aussie is to gain access to our innovative technology. From our proprietary broker platform – which achieves lodgement speeds more than four times faster than the industry average – to our Aussie mobile app that facilitates customer engagement more easily than ever, franchisees are capitalising on our trailblazing tools to deliver more value to customers, while streamlining their own day-to-day operations.
With technology doing much of the heavy lifting, our franchisees can focus on building client relationships and scaling their business.
After a 21-year career as an aircraft engineer, Bremer joined Aussie as a broker in 2021. Recently, he purchased his first franchise store at Aussie Tewantin on the Sunshine Coast, after being the top-performing mobile broker in Queensland last financial year.
“Aussie’s technology has been fit for purpose at each stage of my journey. Coming into the network as an inexperienced mobile broker, I needed a system that would make the transition easier and allow me to focus on growing a customer base,” said Bremer.
Now that I’ve moved into franchise ownership, I need systems that fuel the performance of my team, giving me the capacity to focus on nurturing my team and growing my business. Innovations like the Aussie platform and mobile app do just that.”
A comprehensive support system
The Aussie platform is the nerve centre of our broker businesses and retail stores, powering our ‘Platform Plus’ support model, which offers brokers end-to-end business support, including lead qualification, appointment booking, and loan processing.
Our human-led, tech-superpowered approach allows brokers to focus on delivering excellent customer outcomes, while centralised teams manage back-end operations, eliminating tedious admin.
For franchisees, Platform Plus is a game changer, providing a scalable system for untapped growth without increasing fixed costs.
“As a mobile broker using Platform Plus, the time I saved on manual processing was directed to building relationships with my customers, and it helped me build a great business,” said Bremer.
“The Aussie support model has given me the confidence to take the leap from being a solo operator to a store owner. I’ve seen what Platform Plus can do for a single broker, and I’m beyond excited to see the productivity I believe will be unlocked by having a team of brokers under one roof, all utilising the model to its fullest capability.”
Bremer’s primary motivators for becoming a franchisee were to build a high-performance team, cultivate a positive workplace culture, and ultimately achieve multi-site store ownership.
“With a high-touch support model delivering groundbreaking efficiencies for my brokers and enabling me to invest my time in growth initiatives, I’m confident that Platform Plus will help my business goals come to fruition,” said Bremer.
An iconic brand
Perhaps one of the most significant advantages of joining the Aussie franchise network is the strength of the brand itself.
With a 30-year history of challenging the status quo in the mortgage industry, Aussie is currently ranked as the number one brokerage by The Adviser and franchisees can draw on our recognised brand in their communities to build their client base quickly and effectively.
Griffiths was managing a team of brokers at Aussie’s parent company, Lendi Group, when a rare and exciting opportunity arose to purchase an established Aussie store in Gosford. In her role at Lendi Group, Griffiths was familiar with Aussie’s strategic direction and our bold vision for the brand resonated with her.
“As somebody who has owned businesses before, I was really missing that on the ground connection with customers, so the opportunity to use the Aussie brand to forge strong relationships in the community was a no-brainer,” said Griffiths.
Griffiths and her husband Joel assumed ownership of Aussie Gosford in March 2024 and, since then, their core focus has been harnessing the Aussie brand to establish a visible presence.
“Being part of the Aussie network means I’m not just relying on my own efforts – I have the power of a trusted brand behind me. National campaigns and the mobile app help drive awareness, but what I really appreciate is the ability to tap into Aussie’s marketing support to custom tailor localised strategies that will connect me with my target audience online, out in the community, and in-store,” Griffiths said.
Become the CEO of your own business
As retail businesses across industries are closing branches, we’re more committed than ever to building a truly world-class franchise network. We’re expanding our footprint and supporting more franchisees to become the CEO of their own business while delivering exceptional outcomes for customers at every touchpoint.
Our franchise proposition is built to support business owners at all stages, from launching their first store to scaling into multi-site operations. With our investment in technology, our industry-leading Platform Plus support model, and our enviable brand in their toolkit, Aussie franchisees are perfectly equipped to thrive in today’s competitive marketplace.
