Non-Bank Product of Choice Q&A:  Plenti & Mortgage Ezy

FFor personal loans, Plenti has been named the top non-bank, with brokers rating them highly for their speed of service and knowledge base. Nicki Olds, the head of personal lending, broker, says what makes the product range so special

Q: What do you think makes your products so popular with brokers?

At Plenti, we believe the popularity of our products among brokers stems from our commitment to delivering a market-leading service proposition underpinned by our proprietary technology. Our personal loans are crafted to offer brokers a low-effort, fast solution that seamlessly integrates into their core operations. This approach simplifies the loan process while enabling brokers to deliver maximum value to their clients. With flexible product features and competitive interest rates, our loans address diverse financial needs such as debt consolidation and home improvements.

Another significant driver of our popularity lies in our investment in technology and automation. This strategic focus has created a tech-powered, digital experience that aims to enhance brokers’ efficiency and ensures a fast, consistent, and reliable experience for brokers and their clients.

The Plenti broker portal highlights our dedication to simplicity and accessibility, empowering brokers to independently address common queries and access real-time support through live chat.

Our dedicated team of business development managers, relationship managers, and credit support representatives provides expert assistance at every turn, ensuring brokers receive comprehensive support throughout the loan process.

Through these initiatives, Plenti aims to be a genuine partner to brokers, helping them achieve more each day and strengthen their client relationships.

SSMSF loans have been going absolutely gangbusters recently, with brokers turning to Mortgage Ezy in droves. Peter James, the founder and executive director of Mortgage Ezy, says why

Q: What do you think makes your product(s) so popular with brokers?

Mortgage Ezy is so popular because it fills the lending gaps left behind by the banks, all at market-leading rates. We are the go-to lender for SMSF loans winning back-to-back SMSF Lender of the Year awards over the last two years. Brokers also particularly love our flexible approach to Expat, NDIS, and Alt Doc lending, where each application is assessed on its individual merits compared to the cookie-cutter approach or credit scoring models used by others.

Last year the game changer was our proprietary AI-powered Decision Engine Box, affectionately known as DEB, where brokers secure instant online approvals for their clients in mere minutes. This technology cut broker inputs and slashed turnaround times so much in the SMSF space; it’s soon to be rolled out across our entire lending platform.

Our steps to abolish modern-day broker “slavery” in abolishing clawbacks on Ezy loans have further endeared us to brokers. This move ensures that they are liberated from the risk of losing their hard-earned compensation. Whether it’s Prime Loans, Alt Doc, Lo Doc, SMSF loans, Expats, and Non-Residents, brokers enjoy unparalleled flexibility and options. This allows them to serve their clients effectively, without the looming risk of financial penalties.