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Staff Reporter
NAB and Homeside have delivered the best variable home loan products of the major lenders over the past five years, a new lender index has revealed.
1300HomeLoan’s new Australian Lender’s Index found NAB and Homeside’s mortgage products have taken out the top two spots for consistently providing customers with the best home loan variable rate over the past five years.
NAB executive general manager for growth partnerships, Anthony Waldron, said he was delighted NAB is being recognised as the best home loan provider in the industry.
“We’ve worked hard to develop an attractive and competitive offering in the market and we think it’s fantastic our efforts continue to be recognised,” Mr Waldron said.
“Our differentiated position has delivered above-system growth and also helped us to significantly improve our customer satisfaction score. We remain committed to providing market leading products and services to our broker partners and customers.”
Homeside was ranked first on the index, followed by NAB, ANZ, CBA and St George.
The new index ranks major lenders based on their historical rate behaviour, using effective mortgage rates (rate paid by customers after relevant discounts) rather than advertised ‘carded’ interest rates.