12 March
Sustained success in elite environments isn't built on adrenaline or instinct, it's built on structure, discipline, and incremental improvement.
This tactical session provides a rare, behind-the-scenes look at how high-performance cultures are built to last. It's an opportunity to learn what elite organisations prioritise, and how to apply those same principles to build a more resilient, focussed brokerage.
This session moves beyond mindset and breaks down the mechanics of high performance.
We will unpack the specific systems, rhythms, and decision-making routines that are used to align teams and drive consistent results in complex environments
Whether you lead a lean team or a growing business, this is your roadmap to unlock and embed performance at every level without introducing complexity or risking burnout.
Your competition isn't just down the road; it's every brand fighting for your client's attention online.
For over twenty years, digital discovery followed one rule: Google it. But now the rules are changing.
LLMs like ChatGPT are reshaping how people search for answers, evaluate services, and choose who to trust.
This session breaks down the new rules that govern digital discoverability.
We will unpack the emerging discrepancies between SEO and GEO principles, why Google and ChatGPT surface and rank local brokerages differently, and how these shifts affect visibility in your market.
You'll learn what signals matter to LLMs, how credibility is assessed, and what brokers must do to stay visible as discovery habits shift.
With the new rules of discoverability clear, this session shows you exactly how to act on them.
We will present a practical digital marketing and brand building playbook designed for an AI-curated world.
You will learn how to create content that performs across platforms, from authoritative written material to mixed media and short-form video that reinforces trust and signals expertise to LLMs.
Together, we will explore cost-effective ways to build authority, strengthen engagement, and ensure your content is surfaced by tools like ChatGPT.
This is your step-by-step guide to improving your presence, cutting through online noise, and making sure your business appears where clients are now searching.
What does it take to grow from a boutique operation into one of Australia's leading independent brokerages?
Recently crowned Major Independent Brokerage of the Year, Smartmove – Professional Mortgage Advisors – has scaled to a 100-strong team across three countries, with around 40 brokers in Australia.
In this session, Darren Little will take you behind the scenes of Smartmove's success to unpack how the brokerage built the systems, structure, and culture to support sustainable, scalable growth.
You'll hear:
Scaling a brokerage isn't just about volume — it's about creating an engine that runs efficiently and sustainably.
In this practical demonstration, Darren will share exactly HOW brokers can emulate embedding operational excellence across people, processes, and technology — and the steps brokerages can take to apply these lessons to scale smarter and faster.
You'll learn:
The future of broking is already here and it's powered by AI.
In this fast-paced yet practical session, Adam Franklin reveals how leading mortgage brokers are using AI to reclaim time, cut admin, and enhance client service.
You'll see live demos of real-world examples from local brokers who are already saving hours every week by automating routine tasks and streamlining communication all without losing their personal touch.
Every attendee will also receive an AI Prompt Stack for Brokers, a ready-to-use library of prompts tailored to the mortgage broking industry. It's your shortcut to start safely and effectively with AI, giving you practical tools you can use immediately to simplify operations and focus on what really matters: your clients.
Sustained business success is rarely about big ideas. It's about discipline, decision-quality, and the ability to adapt as complexity increases.
No one knows this better than Maxine Horne, who has journeyed to the heights of Australian corporate leadership.
As a shark on Shark Tank, Maxine is in the business of pressure-testing businesses. She has rare insight into the leadership and execution gaps that separate scalable ventures from those that fall-short.
She has walked the path to success herself, having built a business empire – the ASX listed Vita Group - which at its peak employed more than 2,500 staff and had annual revenues in excess of $875 million, all from having started a single retail outlet at the Gold Coast's Pacific Fair shopping centre in 1995.
Pulling on her decades of business experience, you'll learn the real differences between businesses that plateau and those that break-through, and will leave with practical lessons that you can apply to scale your brokerage under pressure.
