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Aussie to pay unhappy customers

by Staff Reporter7 minute read
The Adviser

Aussie Home Loans is so confident in its broker service that the brokerage has vowed to pay any customer that is unhappy with its service $100.

The mortgage broker’s founder and chief executive John Symond said the new sales scheme, “Aussie Promise to Impress”, was established to encourage potential home buyers to use a mortgage broker.

“We understand that everyone’s home buying and renovating journey is a unique one and our brokers understand that finance needs are just as unique, which is why we offer a tailored service. We believe our service is unmatched within the industry and we’re prepared to put our money where our mouth is by offering $100 to anyone who is not impressed,” Mr Symond said.

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