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Compliance
AFCA amends complaints rules following court case
by Annie Kane • 22 Jan 2021
The Australian Financial Complaints Authority (AFCA) has confirmed that it has amended its Complaint Resolution... READ MORE
Home owners scammed by ‘ruthless criminals’
by Sarah Buckley • 18 Jan 2021
According to Consumer Protection WA (part of the government of Western Australia’s Department of Mines, Industry... READ MORE
AFCA raises SME finance monetary limits
by Malavika Santhebennur • 8 Jan 2021
The Australian Financial Complaints Authority (AFCA) has updated monetary limits for complaints, including increasing... READ MORE
Two new ACCC commissioners appointed
by Annie Kane • 14 Dec 2020
Anna Brakey and Peter Crone have been appointed as commissioners of the Australian Competition and Consumer... READ MORE
A topsy-turvy year
by Malavika Santhebennur • 11 Dec 2020
The coronavirus pandemic, lockdowns, economic shutdown, government survival and stimulus packages, a recession and a... READ MORE
Regulatory guide to ‘game changer’ DDO released
by Annie Kane • 11 Dec 2020
The financial services regulator has released its guide for the product design and distribution obligations (DDO) for... READ MORE
NZ looks to reinstate LVR restrictions
by Annie Kane • 10 Dec 2020
New Zealand’s central bank has launched a consultation on reinstating loan-to-value ratio (LVR) restrictions to... READ MORE
Platform Finance launches BID-compliant CRM
by Malavika Santhebennur • 10 Dec 2020
Platform Finance has rolled out its customer relationship management (CRM) system, Platform Connect, as the group... READ MORE
ACCC Home Loan Price Inquiry tentatively welcomed
by Annie Kane • 8 Dec 2020
On Saturday (5 December), the government released the Australian Competition and Consumer Commission’s (ACCC)... READ MORE
ASIC consults on new remediation guidance
by Annie Kane • 4 Dec 2020
Following on from a range of new bills and changes being introduced around remediation, record keeping and breach... READ MORE
HomeBuilder extension details revealed
by Annie Kane • 30 Nov 2020
On Sunday (29 November), the Treasurer announced that the HomeBuilder program will be extended to 31 March 2021,... READ MORE
Victoria announces stamp duty waivers
by Annie Kane • 24 Nov 2020
The move has been announced in the Victorian Budget 2020/21, which invests $1.5 billion in new tax relief for... READ MORE
In Focus: What the Consumer Data Right means for mortgages
by Annie Kane • 16 Nov 2020
Brought to you by NextGen.Net and Frollo
On 1 November 2020, a new milestone for open banking was set as the... READ MORE
Treasury to make unfair contract terms unlawful
by Annie Kane • 11 Nov 2020
While protections for unfair contract terms (UCTs) have been in place for 10 years for consumers and four years for... READ MORE
ASIC updates proposed product intervention order
by Annie Kane • 11 Nov 2020
The proposal comes following a consultation released by the Australian Securities and Investments Commission (ASIC)... READ MORE
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