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July 2024
ANALYSIS

Consolidate & conquer

How debt consolidation can be a winning strategy for brokers and their clients

Debt consolidation is becoming an increasingly popular option for borrowers looking to cope with rising costs. In this sector report, Ben Squires examines how brokers can help customers and SMEs find a better debt deal
Written by Ben Squires
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In Australia’s increasingly challenging rate environment, borrowers are grappling with heightened financial strain. Rising interest rates have amplified mortgage repayments, squeezing household budgets already stretched thin by soaring living costs. Many find themselves caught between prioritising essential expenses and meeting loan obligations, leading to increased stress and financial vulnerability.

Since the beginning of this rate-hiking cycle (which started in May 2022), most Australian mortgagors have experienced a 30–60 per cent spike in the minimum scheduled repayments, according to the Reserve Bank of Australia’s (RBA) March 2024 Financial Stability Review. And, with the central bank (and increasing number of economists) expecting that the easing cycle may not come until next year, many more borrowers may be subject to acute financial pressure.

To help ease the pain, more borrowers are turning to personal loans (see page 24 for more) to help them purchase the things they need and want.

And research from digital loan matching platform Lendela suggests many Australians are also turning to high-cost credit options such as buy now, pay later (BNPL) and salary advances to make ends meet. While these forms of credit can be used to help customers through a tricky patch, they also come with the added risk of steep interest rates and fees and can lead to a situation where monthly commitments outpace incoming funds, putting individuals in unsustainable debt cycles

But if borrowers are taking out multiple loans or BNPL facilities, they may be doing longer term damage to their credit scores, impacting their future borrowing capacity. Debt consolidation, on the other hand, can provide borrowers with a more measured approach.

Many lenders, from major banks such as NAB to non-bank lenders like Pepper Money, offer borrowers the option to combine multiple debts into one repayment.

This debt consolidation can take the form of a new loan that combines several debts in one payment or a facility where debts are rolled into a single mortgage through home loan refinancing. This not only helps streamline a borrower’s debt repayment schedules, but – in many cases – means they can pay off their debt sooner and can work out cheaper, too (particularly if there are unencumbered assets that can be used as security).

For example, if a client is paying off two credit cards with an interest rate over 20 per cent at two different lenders and a car loan of 8 per cent with another lender, they may be better off rolling these debts into one personal loan to access lower rates (typically between 8 and 20 per cent) through one single lender.

It’s perhaps unsurprising then that the number of applications for debt consolidation loans has spiked recently, with Lendela having recently reported a 170 per cent increase and with the average loan size sitting at $33,000.

But ensuring borrowers are aware of the true cost of consolidating debt is critical. Brokers are well placed to help borrowers understand whether consolidating their debts may help them conquer their debts, particularly when it comes to showcasing the cost of weekly/fornightly/monthly repayments and the accrued interest over the life cycle of the loan. And, for many home buyers, having one repayment to worry about rather than several may also help improve their credit score (and borrowing capacity) before lodging a home loan application.

" 62 per cent of SMEs have borne the brunt of debt collection activity from the ATO during the last year and a half as per Jon Sutton, CEO of ScotPac

Benefits for SMEs

Debt consolidation can also provide a handy sugar hit for businesses staring down financial pressures, such as the Australian Tax Office’s (ATO) intention to collect billions of dollars owed in deferred tax repayments from COVID-19 pandemic relief measures.

According to Jon Sutton, the CEO of SME lender ScotPac, more than half (62 per cent) of SMEs have borne the brunt of debt collection activity from the ATO during the last year and a half (see page 28).

Moreover, CreditorWatch data shows more than 80 per cent of businesses experienced late or overdue payments in the six months to December 2023, leading to a growing number of SMEs recognising the value in having an experienced broker who can identify opportunities and make sure they’re getting the best deal.

As Australian households and SMEs continue to face economic challenges, debt consolidation demonstrates the benefits realised by keeping things simple.

Whether your client is a family with one too many credit cards or a rapidly expanding SME that could do with a little less complexity, debt consolidation continues to provide an effective way of securing a better deal, no matter how the economy’s faring.

" 62 per cent of SMEs have borne the brunt of debt collection activity from the ATO during the last year and a half as per Jon Sutton, CEO of ScotPac

Top tips when consolidating debt

Assess all associated costs

Debt consolidation involves more than just securing a lower interest rate. Some loans might have attractive rates but could also include additional fees, such as exit fees. Be sure to evaluate any upfront costs when switching a client to a new loan or lender.

Maintain realistic expectations

Often, debt consolidation focuses on managing and paying off existing debts rather than immediate savings. Providing realistic expectations of what consolidating debt can do is key to providing a path out of financial pressure.

Understand the loan’s full life cycle

While a personal loan can help lower repayments, it’s essential to consider the long-term implications. Extended loan terms might result in higher overall interest payments, increasing the total cost of the loan. By providing clear communication with your client about the true cost of the debt (including whether it will be more expensive over the life of the loan), your client will be able to make an informed choice.

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