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April 2024
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FEATURE

Better Business Awards 2024: The winners

Over five weeks between February and March, The Adviser travelled the country to host its 11th annual Better Business Summit and Better Business Awards. Here, we showcase the winners of the state-based awards
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The 11th annual Better Business Summit and Better Business Awards travelled the country between 15 February and 14 March, providing professional development and recognition to brokers across each state and territory of Australia.

Run with support from principal partner NAB, the awards provided national recognition to members of the mortgage and finance industry for their commitment to excellence and writing high volumes, as well as dedication to serving in their clients’ best interests.

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Winners were celebrated at the five state-based awards ceremonies, including brokers, brokerages, loan administrators, business development managers (BDM), large and boutique franchise, and non-franchise offices, as well as industry thought leaders and mentors.

Congratulations go to all the winners of the Better Business Awards 2024!

You can view all the pictures from the Better Business Awards 2024 at the Momentum Media photo library in the Event highlights section, here.

The winners are…

NSW/ACT

Effie Nicol

Broker of the Year AND Best Customer Service (Individual)
Effie Nicol, Yellow Brick Road Earlwood

Best Aggregator BDM

Haley Bellamy, AFG

Best Finance Broker

Scott Rumble, Yakka

Finance Best Lender BDM (Bank)

Anjali Kumar, NAB

Best Lender BDM (Non-Bank)

Kay Yang, Brighten Home Loans

Best Loan Administrator

Julie Turner, Loan Market Unlimited

Best Regional Broker

Zain Peart, ZEP Finance

Best Residential Broker

Christian Stevens, Shore Financial Industry

Thought Leader of The Year

Daniella Mancuso, Nationwise Group

Mentor of the Year

Paul Palmer, REFS Australia

New Broker of the Year

Reece Thorn, Auspak Home Loans

Wellness Advocate of The Year

James Brett, Truly Finance

Editors Choice

Nathan Hogan, IFIN Capital Group

Best Boutique Non-Franchise Office

Pristine Finance

Best Community Engagement Program

Home Loan Experts

Best Customer Service (Office)

Loan Market Canberra

Best Finance Brokerage (Office)

Simplicity Loans

Best Franchise Office

Mortgage Choice Chatswood

Best Large Non-Franchise Office

Azura Financial

Best New Office

Harrow & Co.

Best Regional Office

Mortgage Choice Warners Bay

SA/NT

Steven Toome

Broker of the Year AND Best Regional Broker
Steven Toome, Port Lincoln Home Loans

Best Customer Service (Individual)

Sergio Stefano, Aussie Prospect

Best Finance Broker

Jenaya Huxter, Ausloans Finance Strathalbyn

Best Lender BDM (Bank)

Richie Allen, NAB

Best Lender BDM (Non-Bank)

Jaime Aplin, Prospa

Best Loan Administrator

Jackie Marsh, Clique Finance

Best Regional Broker

Zain Peart, ZEP Finance

Best Residential Broker

Ben Finis, Financia

Mentor of the Year

Ben Livera, Mortgage Choice SA/NT

New Broker of the Year

Peter Savage, Savage Money

Editors Choice

Steven Voroniansky, Time2Refinance

Best Boutique Non-Franchise Office

Oracle Lending Solutions

Best Customer Service (Office)

Rise High Financial Solutions

Best Finance Brokerage (Office)

Ausloans Finance Strathalbyn

Best Franchise Office

Mortgage Choice St Peters

Best Large Non-Franchise Office

Rise High Financial Solutions

Best New Office

Ausloans Finance Strathalbyn

Best Regional Office

Directional Finance

WA

Balpreet Bal

Broker of the Year AND Best Residential Broker
Balpreet Bal, Loan Market Bal & Associates

Best Aggregator BDM

Nicole Vladich, Mortgage Choice Wembley

Best Customer Service (Individual)

Ming Yang, Ming Finance

Best Finance Broker

Helen Avis, Specialist Mortgage

Best Lender BDM (Bank)

Nicky Sly, Bank Of Queensland

Best Lender BDM (Non-Bank)

Scott Chandler, AFG

Best Loan Administrator

Megan Kelly, Blackburne Mortgage Broking

Best Regional Broker

Eli Hayes, Mortgage Choice

Industry Thought Leader of The Year

Robert Flynn, Vorteil Financial Group

Mentor of the Year

Debbie Hutchings, REFS Australia Mentoring

New Broker of the Year

Max Miorada, Momentum Wealth Finance

Editors Choice

Beau Duggan, Nectar Mortgages Balcatta

Best Boutique Non-Franchise Office

Odin Mortgage

Best Community Engagement Program

Aussie Fremantle

Best Customer Service (Office)

Resolve Finance

Best Franchise Office

Aussie Fremantle

Best Large Non-Franchise Office

The Loan Company

Best New Office

The Lending Collective

Best Regional Office

Mortgage Choice Geraldton

QLD

Mark Davis

Broker of the Year AND Best Residential Broker
Mark Davis, The Australian Lending and Investment Centre

Best Aggregator BDM

Best Aggregator BDM

Best Aggregator BDM

Sandy Kelso, Kelso Finance Mortgage Brokers

Best Finance Broker

James Kelder, Green Finance Group

Best Lender BDM (Bank)

Ben San Martin, NAB

Ben San Martin, NAB

Heidi Hayward, Bluestone Home Loans

Best Loan Administrator

Gregory Hall, Action Finance

Best Regional Broker

Christopher Wilson, Sunshine Coast Financial Solutions

Industry Thought Leader of The Year

Ruan Burger, Success and Broker

Mentor of the Year

Ruan Burger, Success and Broker

New Broker of the Year

Patrick Johnston, Pave Financial Solutions

Wellness Advocate of The Year

Maddie Walton, Loan Market Edge

Editors Choice

Tommy Anderson, Social Financial

Best Boutique Non-Franchise Office

Ramsey Property Wealth

Best Community Engagement Program

Preston Point Capital

Best Customer Service (Office)

Yellow Brick Road Home Loans Milton

Best Finance Brokerage (Office)

STAC Capital

Best Franchise Office

Loan Market Stephanie Thomas

Best New Office

Kelly Brothers Finance

Best Regional Office

Go Mortgage

VIC/TAS

Sarah Thomson

Broker of the Year AND Best Residential Broker
Sarah Thomson, Loan Market Geelong

Best Aggregator BDM

Sanjay Chandiramani, Mortgage Choice VIC/TAS

Best Customer Service (Individual)

Kevin Agent, The Australian Lending and Investment Centre

Best Finance Broker

Balwinder Singh, Absolut Financial

Best Lender BDM (Bank)

Michael Acciarito, UBank

Best Lender BDM (Non-Bank)

Pasquale Caia, Pepper Money

Best Loan Administrator

Nicholas Fruewirth, Entourage Mornington

Best Regional Broker

Matt Turner, GSC Finance

Industry Thought Leader of The Year

Kerry Kalendra, MTA Mortgage Brokers

Mentor of the Year

Jason Back, Broker Essentials

New Broker of the Year

Nathan Newlan, Mortgage Choice Bendigo

Wellness Advocate of The Year

Kerry Kalendra, MTA Mortgage Brokers

Editors Choice

Sarah Cox, Two Broker Girls

Best Boutique Non-Franchise Office

Key Choice Lending

Best Community Engagement Program

UFinancial

Best Customer Service (Office)

Aussiewide Financial Services

Best Finance Brokerage (Office)

JKK Solutions

Best Franchise Office

Mortgage Choice Williamstown

Best Large Non-Franchise Office

Entourage Finance

Best New Office

Zella Money

Best Regional Office

Vie North West

Adam Brown

Adam Brown
Executive, broker distribution
NAB

A word from NAB

As the bank behind the broker, NAB is proud to be the principal partner of The Adviser’s Better Business Summit, championing the outstanding support and dedication of brokers to their customers across Australia.

NAB’s longstanding commitment to the broking channel is evidenced by our continued investment and innovation in our broker business, providing simple and digital lending solutions backed with fast, consistent service.

On behalf of NAB, I would like to congratulate the finalists and winners of The Adviser’s 11th annual Better Business Summit 2024, which celebrates industry excellence and exceptional commitment to the mortgage and broking industry.

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