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Vow Financial has launched a new lending platform, powered by Salestrekker, which it says is “the most sophisticated lending platform in the market”.
Vownet is a new platform that automates key steps in the loan advice process, provides digital customer engagement and allows customisation for individual business needs.
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Launched at Vow’s national conference in Port Douglas, the new platform aims to provide “cutting-edge CRM” for its 1,400 brokers as well as a fintech solution that can go from loan selection through to approval and settlement.
The features of the platform include:
- Digital fact-find – including ability for clients to electronically sign documents
- Pipeline management – drag-and-drop digital whiteboard to track deals
- Marketing integration – SMS & email/campaigns and triggers
- Document creation – new, custom-branded templates
- Communications integration – email and video conference
- Data validation – Veda/CoreLogic/bank statements
- White label – to brokers and customers
Speaking about Vownet, chief commercial officer Scott Graham said: “Vownet is built around a series of critical stages in the customer journey.
“Starting with a digital fact-find, through to settlement and then customer care, Vownet makes the process seamless. Deals are all visible in one screen, while user-friendly pipeline management triggers automated workflow steps. The result is a more efficient process that delivers a better customer experience, and makes compliance and record-keeping easier.”
Mr Graham said that Vow was “confident that this is the most sophisticated lending platform in the market”.
Vow’s general manager, Clive Kirkpatrick, added: “When I took on this role almost a year ago, our brokers told us that they needed Vow to invest in improving the technology they use every day. It’s not just about loan selection or deal management or marketing — it’s all of these things, and more. Each aspect flows through to the efficiency of a broker’s business.
“We looked at all the options in the market, and Salestrekker provided the best solution for our needs. It’s a big decision to move, but we know it’s the right one.”
