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ISCOVER
Pepper Money talks about the Pepper Product Selector. A tool making it easier and faster for brokers to find options for their customers.
What is the Pepper Product Selector, and why should brokers use it?
The Pepper Product Selector is a tool that allows brokers to identify a home loan solution suited to their customer’s specific scenario. It returns an Indicative Offer with a product, interest rate, repayment amount and fees, in less than two minutes.
In a world where a customer’s best interests come first, Pepper Product Selector is an invaluable tool to help make it easier for brokers to quickly and easily find a best-fit Pepper loan solution for their customer.
How does it work?
The broker submits a few simple responses about the customer’s loan scenario. Pepper Product Selector then combines the information entered with the customer’s credit information, to immediately return an Indicative Offer, containing a Pepper home loan solution, if one is available, including an indicative interest rate, repayment amount and associated fees.
The customer’s credit information is obtained by way of an Access Seeker Report, which does not impact the customer’s credit score and is only visible to the customer. At Pepper, we take your customers’ privacy very seriously, which is why we do not have access to any personal customer information.
Once they have obtained confirmation from their customer, the broker then needs to simply submit a formal application as per the usual process, attaching a copy of the Indicative Offer letter to the application. Pepper will honour the rate and fees provided in the Indicative Offer, as long as the information provided is the same as entered into the tool.
Why was the Pepper Product Selector developed?
At Pepper Money, we’re passionate about empowering brokers to quickly and easily assist their customers in knowing all their options, when it comes to getting a home loan. Our research shows that eligible customers often go empty handed when they could have been helped, particularly if the customer’s loan scenario is a little bit outside the norm. We wanted to make sure that those customers never left a broker’s office with a “no” when it could have been a “yes”.
Pepper’s mission is to make life easier for brokers and their customers. By simplifying the process with tools like Pepper Product Selector, we not only help brokers find their customers a home loan solution, when other lenders may have said ‘no’, but we can give them and their customers the confidence that there is a way forward.
How can brokers access the Pepper Product Selector?
The Pepper Product Selector is available to Pepper Money Accredited brokers. For more information head to Pepper.com.au/pps or reach out to a Pepper Money BDM to arrange a demonstration.
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