Login
ISCOVER
The franchise brokerage has more than doubled its monthly settlement figure in less than a year.
Nectar Mortgages has announced that brokers operating under the group have collectively more than doubled monthly settlement figures in the space of 11 months.
To continue reading the rest of this article, please log in.
Looking for more benefits? Become a Premium Member.
Create free account to get unlimited news articles and more!
Looking for more benefits? Become a Premium Member.
The franchise brokerage – which has more than 80 brokers operating under it – closed out August 2021 with a figure of $207 million in monthly settlements across 367 clients.
Comparatively, its brokers were settling $100 million loans in September 2020.
Nectar Mortgages general manager Stephen Harris said that he believes the record figure is the result of the company’s growth and attitude, as well as its recently launched Nectar Broker Brands initiative, which enables brokers to join the group and keep their own business name while utilising Nectar’s customer care and marketing options.
“Our brokers are hungry for success … We know that current market conditions can’t last forever, so while the volume is there, we’re doing everything we can to capitalise on it,” Mr Harris added.
“As a business, we’re really focusing on customer retention and mitigating clawback for our brokers. Key to that is supporting our brokers to deliver ‘unforgettable’ customer service and backing that up by keeping in constant contact with our clients – something we automate for our brokers.”
Nectar Mortgages’ national business manager – broker brands, Andrew Stevens, shared a similar position, highlighting that more brokers had been drawn to the group due to its new Nectar Broker Brands model.
The manager of Nectar Mortgages’ customer care and market offering (who joined the brand in February from PLAN Australia, and was previously a senior sales manager for Aussie Homeloans), stated: “We’ve got a number of brokers writing $5 million plus per month, industry veterans and people that have built their businesses from the ground up recognising the value of the support we offer in an ever-changing broking environment.
“The best thing about these brokers is their willingness to share expertise and lend a hand to anyone in our community. That culture of collaboration and support is something that I think makes Nectar really special and keeps us unified during challenging times.”
[Related: Nectar teams with credit repair agency]
JOIN THE DISCUSSION