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Credit unions take out top home loan honour

by Staff Reporter7 minute read
The Adviser

Staff Reporter

Australia’s credit unions have taken out three of the top five spots in Mozo’s Home Loan Awards.

The inaugural awards program asked more than 23,000 Australians to rank 131 financial institutions in terms of overall satisfaction, price, features, customer service, convenience and trust.

According to Abacus chief executive officer Louise Petschler, when examining the overall scores, credit unions and building societies dominated the majority of award categories, claiming 7 of the top 10 positions in the best banking provider category.

In addition, Ms Petschler said that the mutual advantage was particularly evident in lending products, with credit unions and building societies receiving the highest average rating in every lending category.

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