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Broker

Westpac names new broker head

4 minute read
The Adviser

Westpac has today announced its new national head of broker distribution.

The big four bank has appointed Warren Shaw to the newly-created role of national head of Westpac broker distribution, effective immediately. Reporting to Tony MacRae, general manager, third-party distribution, Consumer Bank Westpac, Mr Shaw will have responsibility for the Westpac brand third-party business.

“Warren has a strong reputation across the industry, with a successful career in operational, strategic and large people leadership roles,” Mr MacRae said.

“Importantly, Warren has a deep understanding of the home loan and broker markets and a track record in delivering growth,” he said.

“Warren will make a huge contribution to our team, focusing on delivering exceptional support for brokers and aggregators while maintaining our industry leading proposition.”

Mr Shaw joins Westpac from the Banksia Financial Group where he was CEO. Prior to that, he held a number of executive positions at NAB including executive general manager, retail and regional general manager for mortgages and consumer insurance.

"Westpac has a strong reputation throughout the broking industry; I'm looking forward to building on this while also creating new relationships and identifying opportunities to grow our business,” Mr Shaw said.

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James Mitchell

AUTHOR

James Mitchell has over eight years’ experience as a financial reporter and is the editor of Wealth and Wellness at Momentum Media.

He has a sound pedigree to cover the business of mortgages and the converging financial services sector having reported for leading finance titles InvestorDaily, InvestorWeekly, Accountants Daily, ifa, Mortgage Business, Residential Property Manager, Real Estate Business, SMSF Adviser, Smart Property Investment, and The Adviser.

He has also been published in The Daily Telegraph and contributed online to FST Media and Mergermarket, part of the Financial Times Group.

James holds a BA (Hons) in English Literature and an MA in Journalism.

 

Comments (3)

  • <p>It is too late for Westpac. They have done the biggest damage to the loans and to the broking Industries in the last six months. They need about 100 people to save the and rescue Westpac. Looks like Westpac don't take even the feedback.<br>They have lost plenty of existing customers in the recent times. They need to remember it takes 500%effort to get a new customer and only 25% effort to retain an existing customers.<br>Many of customers have come to me recently and requested their loans shifted from Westpac.<br>Mr. Shaw can give a call to their call centres and see how they respond to any queries. No call are returned back and sometimes you wait for 25 minutes before even they pick up their phone.<br>In spite of having very good products they continue to lose business as they constantly do back door business away from brokers.<br>Mr.Shaw please give me call I can help you.<br></p>
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  • <p>Yes, but from memory Shaw stepped in when the investigations against Banksia were already underway and took control of things from there.</p>
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  • <p>Didn't Banksia Financial Group go into liquidation.</p>
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