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A successful broker has revealed how trusting his colleagues and learning how to delegate effectively has enhanced both his wellbeing and business.
Speaking on The Adviser’s Elite Broker podcast, 1st Street Home Loans director and founder Jeremy Fisher emphasised the value of having good support, discussing his recent decision to hire an employee to manage operations.
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“It's an area of the business that I feel like we've needed for a good couple of years as the business has grown, so that I can really focus on what I do best, which is writing loans and dealing with the clients,” he explained.
“So, I've brought someone in now that's going to assist with really running the business and the operation side of things, supporting the brokers, both locally and in each state, working with our referral partners to ensure that we're doing the best we can there and just remaining front of mind, and hopefully generating some new business opportunities as well.”
When it comes to achieving a work/life balance, Mr Fisher said that over the last year or two, he has been making a conscious effort to stop “midnight nights” occurring at work on a regular basis, which has been facilitated by enlisting more support in the office and shifting his mindset.
“I'm now just kind of letting go a bit – there's plenty of people in the office that are very capable to do everything that I do, but I think it was just the wanting to be in control of everything and not letting go. And that was a big problem for me.
“Starting the business on my own and doing everything on my own, that was just natural. So, it was very unnatural to start kind of handing things off and believing that someone else can do it as good as me. In fact, those around me in the office can do it better than me.”
Additionally, Mr Fisher said he has achieved a balance by making a conscious effort to leave the office at a reasonable hour, as well as blocking out a night or two for himself.
“I play a lot of tennis and try to keep fit and so forth. I just try to find time between doing a little bit for myself, [while] making sure the office is running well. I still have to be present. Even if it's not to write a loan today, it's because the other brokers in the office often will come to me with questions and I want to be there to help. So, it's making time for everyone, as well as making a little bit of time for myself, and then getting home.
“It's important, the work/life balance. I did not have it a couple of years ago, there's no question about it, and I was probably heading in a spiral in the wrong direction, so I'm really glad that I've trusted those in the office to kind of step up and help and that's been great.
“It really just comes down to being able to let go a little bit and trusting those that are around you. It's working much better.”
Mr Fisher has consistently featured in the The Adviser’s Elite Business Writers ranking.
[Related: PLAN CEO shares top tips on broker success]
