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Bank announces broker commission changes

6 minute read
The Adviser

A non-major lender has announced that it is implementing changes to its broker commission payment model, including changes to trail and the adoption of CIF recommendations, effective from 1 July.

Bankwest has said that it is bringing in the changes to “align itself with evolving industry practice and regulator expectations”.

The changes, which will be effective on settlements from 1 July 2018, include: 

  • The reintroduction of Year 1 trail commission
  • The reduction of trail commissions in Year 3 to 0.15 per cent and from Year 5 and onwards to 0.20 per cent
  • The adoption of the Combined Industry Forum (CIF) recommendations on paying commissions on utilised funds and net of offset

There will be no changes to the upfront commission rate.

 
 
Current commission rate New rate from 1 July 2018
Upfront 0.70% 0.70%
Year 1 0% 0.15%
Year 2 0.15% 0.15%
Year 3 0.20% 0.15%
Year 4 0.20% 0.20%
Year 5 onwards 0.25% 0.20%

 

Commenting on the industry recommendations, Bankwest general manager for third party Ian Rakhit said: “Bankwest has been a very long-standing supporter of the broker industry, going back to the very start some four decades ago, and we remain committed to brokers as a channel of choice for customers.”

He added: We support the current upfront and trail model as well as the improvements to the model outlined in the ASIC review and the Combined Industry Forum (CIF) recommendations.  

We understand the lack of Year 1 trail has been outstanding for some time and we are pleased to reintroduce this to bring us back in line with the market.

“Our contract stipulates that trail commissions represent payment for continuous customer maintenance and services, and we believe trail remains warranted for brokers to ensure ongoing support is provided to customers they refer to Bankwest.”

The bank is the first lender to make major moves to change broker remuneration following the ASIC remuneration review, Combined Industry Forum package reforms and the ongoing commissions.

The Adviser has asked Bankwest's parent company, CBA, if similar changes will be made by the major bank but has not yet received a response.

[Related: NAB backs remuneration structure but calls for ‘improvements’]

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Comments (33)

  • By the way people, Bankwest is NOT a none major, it's CBA under another brand. Bankwest is revenue line on CBA's P&L and not a separate company. And CBA dictates the direction bankwest takes on the broker network to offset the main brands (CBA) desire to reduce broker sourced loans.
    0
  • Really the only difference is utilising offset as well as redraw for trail payments on comms which is what some banks have been doing anyway with so the only concern is the review period...there should be no clawback as many top up and utilise equity for investment purchases and clawback is for repaid in full but whether the loan is earning interest or not at the end of the day the bank still has all the opportunity for this to change but the loan is NOT REPAID IN FULL and should not be subjected to CLAWBACK. There should be a sensible approach by banks when considering these changes and as for the change to 3-5 year trail commission it would be pertinent to point out to ALL banks that this is the time that clients contact their broker to review, restructure and refinance to the lower options so it would be more conducive to provide a better pricing regime for brokers to discount further such as .30% years 3, 4 & 5 but can give client .15% added discount to the banks discounted pricing and still maintain the same trail of .15% and secure the clients a better then bank discretionary pricing. or no trail for year one with the option to give clients a further .20% for the first year. Giving clients a better start and what great marketing for the broker.
    1
    • Do not agree with you to sacrifice first year trail and give clients a better start. Under your suggestion, CBA just gives broker one year extra as other lenders but should grant clients 30 years discount. Does not work. Alternative, you can consider to provide your first year trail as rebate to your clients.
      0
  • Is this the same Bankwest that has been notorious for bait and switch behaviour and run different loans for new and existing borrowers for many years?
    1
  • And we all thought the Banks didn't read our comments. Well done Ian. 1, to acknowledge you read what some of our Brokers are saying - 2, replying to some and more importantly 3, not being too aloof to take a call from a concerned Broker.
    3
  • I don't like the look of this and I am Bald.
    1
  • Fellow brokers, read Ian’s comments below. The full amount will still be paid at settlement, however, a review period will be in place for 6-12 months and an adjustment made if funds are not utilised. This is a common sense approach.
    3
  • Seriously BankWest is the last resort - their are more competitive interest rates and better products available elsewhere
    0
  • ok, sounds like it will be the same process as Macquarie have had for some time, claw back after 6 months any funds in offset.
    0
  • There needs to be some further thought put into the scenarios that have been posted here - net of off-set. I can think of a workaround though. Instruct the bank to draw down the top-up funds and credit them back into the loan account redraw facility - don't put it in an off-set account initially. Same interest savings for the client an the broker will get paid.
    0
    • Non-utilisation will also be a function of the loan account redraw/available balance. The only likely work around is for the borrower to use an account that is not linked to the loan account & probably with a different Bank & that fails the best interests of the client test.
      0
  • Why do you insist on describing Bankwest as a non-major when they are 100% owned by CBA.
    4
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