One broker has pulled off a last-minute deal involving four countries and three lenders to save her client's $48,500 deposit.
Aussie Home Loans broker Bis Anderson said the ultra-complicated loan took her six weeks to organise after she was handed the file a week before the original settlement date.
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What made the deal so challenging was that the client, Ben Davis, had moved all his assets overseas and was working out of Thailand, Vietnam and Hong Kong.
Mr Davis told The Adviser that he placed a deposit on an off-the-plan Brisbane property after his first broker told him that finance was easy to obtain.
He then turned in desperation to Ms Anderson after learning that the broker could not organise a loan.
Mr Davis said she managed to negotiate two extensions. "She was also incredibly persistent and refused to give up even after negative responses from the first two lenders," he added.
Ms Anderson said the first lender rejected Mr Davis because of a taxation issue, while the second rejected him because of an accounting issue.
She was able to finally place Mr Davis with ANZ after he flew to Australia for identification purposes six days before the third and final settlement deadline.
"Until that last week when we managed to get everything under control, I'd spent five weeks on this deal, going backwards and forwards collecting data," she told The Adviser.
Mr Davis said Ms Anderson made sure the deal went through by booking his hotels and driving him to the bank. The $485,000 mortgage was eventually approved on deadline day.
The developer, Grant Plummer from GAP Development Sales, said Ms Anderson was the best broker he had come across in more than 20 years in the business.
"We're dealing with so many apartments at the same time, so if someone can't settle, it leaves a big hole in revenue, and if multiple people can't settle, sometimes developers can go broke," he said.
[Related: Less waste means better service, says award-winning broker]