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Brokerage reveals big plans following Westpac deal

7 minute read
The Adviser

A mortgage brokerage has this week received $25 million in funding from Westpac and aims to serve 10 per cent of Australian mortgage customers by 2028.

Digital mortgage broker uno Home Loans this week announced a further $25 million investment from Westpac and the movement of founder Vincent Turner to a new role as the company embarks on a plan to serve 10 per cent of Australia’s mortgage customers in 10 years.

Westpac’s latest funding injection takes its total investment in uno to $51.5 million. The additional funding will be deployed to ramp up product innovation and business scale.U

Uno CEO and founder Vincent Turner said that since he launched the business 20 months ago, the group has established that there is “significant demand” in Australia for a digital mortgage service.

“We grew our business 600 per cent in our first financial year ending 30 September 2017, and the next phase of our strategy — which this round of funding will support — will focus on our goal to support 10 per cent of Australia’s mortgage customers to secure their home or invest in their future,” Mr Turner said.

 
 

While the company does not release its volumes, Mr Turner said that the value of deals uno is currently settling is in the “tens of millions” each month.

“Fintechs that focus on growth alone without continuing to innovate to improve the customer experience lose their competitive advantage,” Westpac group executive strategy & enterprise services Gary Thursby said. “This strategy of bringing on board a senior executive to run the business day-to-day so the founder can focus on product and innovation is widely adopted by successful technology companies worldwide.

“We continue to be impressed with the rapid growth of uno’s business, the agility of its business model and the attractiveness of its online mortgage proposition to customers.”

Uno allows customers to search, compare and settle a home loan from a panel of 22 brands including all four major banks.

While Westpac own around 81 per cent of the business, Mr Turner said that two-thirds of mortgages go to the non-major lenders.

[Related: Opinion: Why do the majors get so much broker business?]

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James Mitchell

AUTHOR

James Mitchell has over eight years’ experience as a financial reporter and is the editor of Wealth and Wellness at Momentum Media.

He has a sound pedigree to cover the business of mortgages and the converging financial services sector having reported for leading finance titles InvestorDaily, InvestorWeekly, Accountants Daily, ifa, Mortgage Business, Residential Property Manager, Real Estate Business, SMSF Adviser, Smart Property Investment, and The Adviser.

He has also been published in The Daily Telegraph and contributed online to FST Media and Mergermarket, part of the Financial Times Group.

James holds a BA (Hons) in English Literature and an MA in Journalism.

 

Comments (12)

  • I wonder if Westpac ever considered investing that 51.5M into the broker network for a better ROI, or perhaps they realise that they are on the nose with brokers and have been for a decade!
    0
  • All hot air. I know of an aggregator that claims massive amount of volume; huge growth; over 1000 brokers and yet lucky to earn a $1m in profit. but they like the smokes and mirrors and carry large debt.
    0
  • I love the 600% number bandied about, we won't tell you our actual numbers, settlements or otherwise but we will bandi about numbers that mean nothing. So you settled $1000 last year and $600 000 this year? This is another 90's dot com bubble where the numbers don't make sense it's all about the hype.

    PS They are a broker not a fintech but don't tell anyone that won't help with the capital raising.
    1
  • Is UNO a Brokerage?? ...I thought Fintechs were meant facilitate the client doing their own comparisons & going direct to Lender of their choice...oh thats right they usually need to assign the deal to a broker to assist the client run the gauntlet of a finance application...
    ...and thats a lot of millions...how much of that is being paid to the fat cats at the top
    0
  • Yes, sell to a bank and maintain independence. It's like trying to ride 2 horses at once. Yet, we unsurprisingly hear all the independence rhetoric...."2/3 goes to non majors but we don't release figures"....yep!
    0
    • What is different to our industry given the majority of brokers work for bank owned aggregators, and the majority of broker send loans to a major bank??
      1
  • Maybe being under the Westpac umbrella they fall under “compliance lite” policy that the big 4 seem to enjoy - while average Brokers get named, shamed and thrown out for not having paid a license fee on time. Would love to be an ASIC auditor and go through there applications
    2
  • @Ben there is no specific law that states a face to face is required. It is just a "safe harbour" to do so. There are other ways to satisfy including Aust post VOI or they could be using zipid or some biometric and video method. Lenders policies on the other hand often require a face to face so not sure how they have negotiated an exception there. If I was nab anz etc I wouldn't be giving a westpac owned business any special competitive advanatedge in the ID space.
    0
  • Settling "tens of millions"? I will be surprised it could settle $30 million per month consistently.
    1
  • How to digital brokers comply with ID and AML laws when there is no face to face meeting with the client?
    1
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