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The secrets of running an award-winning brokerage

by Todd Stevens10 minute read
Clint Waters, Axton

Having been a broker for more than 15 years, Melbourne-based broker Clint Waters is an old hand at broking and has seen the industry shift and change over the years. But while the industry has changed, providing exceptional customer service has not. 

In this episode of The Adviser’s Elite Broker podcast, the broker and founder of award-winning brokerage Axton Finance joins Annie Kane and James Mitchell to discuss the changes that he has seen in the industry, and how technology has become imperative to increasing efficiency and minimising human error within his company.

Tune it to find out the ins and outs of setting up his independent brokerage, why he believes that strong relationships are key to longevity and his advice for those considering broking as a career.

You will also find out:

• How Clint thinks potential changes to trail will impact the industry
• Why he places a huge importance on stress management
• The technological tools and systems he uses to improve efficiencies

And plenty more!

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Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (Elite Broker) and by following The Adviser on social media: FacebookTwitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email This email address is being protected from spambots. You need JavaScript enabled to view it. for more insight!

 

Articles of interest:

Broker and borrower needs ‘changing rapidly’, says bank head
Brokers are technology leaders
Futurist outlines his vision of the future of broking

clinton waters

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