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By: Jessica Darnbrough
Bankwest has announced it will streamline its third party operations by launching a new internal business broker channel.
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According to the bank the new internal ‘broker channel’ will focus on acquiring quality business from brokers and writing and construction of the deal.
Bankwest’s head of business and private banking Mark Reid said as a result of the changes, business banking brokers would only have one contact within the bank.
“This means they will have to spend less time chasing the bank and can go to the one contact to find out exactly how a loan is progressing,” Mr Reid told The Adviser.
“We want to ease the broker/bank process and putting this structure in place will help us do just that. It will also serve to strengthen the relationships Bankwest has with its brokers.
“In the coming days, we’ll be appointing a head of broker sales and head of origination and quality to compliment the strategy.
“The new internal ‘broker channel’ will be responsible for the origination of all new broker-introduced business loans from September 30, including business banking, rural and regional, and commercial banking.”
