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The appointment, which will oversee its southern region presence, comes after calls that the major bank will invest further into its broker offering.
NAB has confirmed that it has named Lara MacKay as the inaugural appointment to its new role overseeing NAB Broker’s foothold across Victoria, Tasmania, Western Australia and South Australia.
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Under her new position, which is titled head of NAB Broker – southern region and is the result of NAB merging the Victoria/Tasmania with Western Australia/South Australia head roles, Ms MacKay has been working closely with the state manager of Western Australia and South Australia, Nicola Mence.
Further, she is reporting directly to the executive for NAB Broker distribution, Phil Waugh.
Mr Waugh commented that Ms MacKay is a highly regarded leader and brings “outstanding experience in building relationships with brokers”.
From 2013 to 2022, Ms MacKay served as the state manager for Victoria and Tasmania with Connective.
Prior to her tenure with the aggregator, she was a credit adviser with Acceptance Finance, a role she began in 2011.
She commenced her current role with NAB Broker on 10 January 2022.
Ms MacKay said on her appointment: “In the time since I joined NAB, I have been really enjoying continuing to build great relationships with brokers.”
She added that brokers play an essential role in the Australian community, providing both access to credit and driving competition.
“This contribution continues to grow,” she continued, “and I am proud to be able to support brokers in their businesses,” Ms MacKay said.
The appointment of Ms MacKay comes as the major bank continues its focus on expanding its broking presence.
Speaking last October following NAB’s announcement that it would be combining its Advantedge and Broker teams into one entity, Mr Waugh said 2022 will be a year that the bank will invest significantly into NAB Broker.
“We want to be the most reliable bank for brokers and customers, providing a consistent experience regardless of how they choose to come to us to buy their home,” he said.
“Maintaining separate sales support for the NAB and Advantedge brands is key to our model and reflects the importance of our white-label proposition, which covers approximately 85 per cent of the market.
“We recognise the essential role of brokers in helping Australians to buy their dream home, or build their investment portfolio.
“The updates to our model will help us to be more agile and even more responsive to changing market conditions.”
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