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The brokerage has announced that it has now written more than $1.5 billion in loans.
According to Resolve Finance, the growth was driven by organic growth in the franchise network along with favourable market conditions which have motivated homeowners to seek out help to find more suitable market deals.
Over the past five years, Resolve Finance has garnered an average annual growth of 67 per cent which it attributed to strong organic growth and market conditions.
Resolve’s managing director Don Crellin - who is also part of the Financial Services and Credit Panel (FSCP) - stated the brokerage’s growth has been “exponential” due to efforts in the recruitment space and an evolving model.
“…our model has enabled us to have the capacity to service more customers which has become increasingly important in the current rising rate environment,” Mr Crellin said.
“Borrowers understand the importance of turning to their broker to find a product that’s right for them and our franchise partners are here to help.”
Mr Crellin added: “To meet the demand, we continue to welcome the increased level of enquiry from prospective franchise partners as we grow our community of committed brokers to ensure we are sufficiently resourced to service Australian borrowers.”
Resolve Finance broker launches financial literacy workshops
The brokerage has accredited some of its recent growth to providing support to a wide range of customers, including those who have English as a second language.
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“This is a competitive space but not all offers are the same and it’s important that our profession is more representative of the diversity in the Australian population," Mr Crellin said, highlighting that several of the Resolve Finance franchisees are multi-lingual.
Indeed, Niti Bhargava, a Resolve Finance franchisee and mortgage broker, began running financial awareness workshops in order to help female migrants better understand their financial liabilities in August 2022.
The banker-turned-broker specialised in offering financial literacy support to women from the Indian subcontinent motivated by her own personal experience in regards to gaining a mortgage.
Ms Bhargava migrated from India 18 years ago and established her own Resolve Finance franchise which gave her the opportunity to focus on a market segment that she wanted to assist.
“There is an alarming gap in the financial knowledge of females, especially those women who have relocated to Australia from countries in Southeast Asia,” Ms Bhargava said.
“These women receive a very different financial education, so I see it as my role to encourage them to take charge.”
Speaking to The Adviser after she launched her workshops, Ms Bhargava commented: When I bought my first property, I was only 23 and I absolutely had no idea what I was doing. My broker just told me: ‘Do what I say, just sign you here’ and he charged me at that point of time (back in 2009) $1,800 as well.
“I had no idea what he was doing. and whenever I was asking questions, he was like: ‘Oh, these are just calculations. You would not understand’ ... even though I came from an accounting background and I had three Masters!” Ms Bhargava said.
She further added that the need for this education was brought to her focus when other women started coming to her for help with financial obligations following a divorce or death.
[RELATED: Broker launches financial literacy education for female migrants]
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