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LMG has appointed a new broker-focused general manager.
In a move aimed at strengthening its broker-centric approach, Loan Market Group (LMG) has announced the appointment of Nicole Ferguson as general manager, broker solutions, effective from September 15, 2023.
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The group stated Nicole Ferguson brings a wealth of experience to her new role, having held senior broker-facing positions at LMG over an extensive period.
Her appointment is set to bridge the gap between LMG’s brokers, technology teams, product development, and broker education divisions.
With 12 years of experience working closely with broker businesses, Ferguson will drive innovation to ensure LMG brokers maintain a competitive edge.
Her responsibilities include translating insights into actionable initiatives that benefit brokers and facilitating LMG’s adaptability to meet the ever-evolving needs of its extensive broker network and the broader industry.
Ms Ferguson’s understanding of LMG’s broker community makes her ideally suited for this role, LMG said, and Ferguson’s vision for her role revolves around data-driven decision making.
She plans to lead the broker steering group and spearhead ongoing broker and client research to gain a comprehensive understanding of both sides’ needs.
“In this role, I can bring my experience with technology, products, and services to shape solutions that continue to make brokering better for business owners, their teams, and their clients,” she said.
LMG’s decision to promote Nicole Ferguson demonstrates its commitment to broker advocacy and innovation.
This move follows the recent appointment of Rob Thomas as the new national director for member service offerings.
In addition to these leadership appointments, LMG has bolstered its cybersecurity efforts with the recruitment of Luke Jarmaine as its new chief information security officer (CISO).
This move reflects LMG’s proactive stance in safeguarding both brokers and clients from the growing threat of cybercrimes.
LMG said that brokers can expect an array of enhanced services, including data protection, cyber security education, risk management, secure digital strategies, and a strengthened team of security specialists.
These measures are being implemented in response to the escalating cyber threats and attacks that have been impacting the industry.
[Related: LMG appoints executive CISO]
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