Better Business Awards 2024 finalists revealed

For the past decade, the Better Business Awards has showcased the depth of talent in the mortgage and finance industry, while affirming the sector’s essential role in supporting the home ownership and business growth needs of Australian borrowers.

The 2024 awards – open to all businesses operating in Australia supporting the broking industry – champion those who have delivered unparalleled customer service while managing high volumes.

The Adviser received almost 1,000 submissions, out of which a total of 675 finalists have been chosen to battle it out for the 12 individual and eight group submissions-based categories in NSW/ACT, Queensland, South Australia/Northern Territory, Victoria/Tasmania, and Western Australia.

Individual finalists include residential and finance brokers, aggregator and lender business development managers (BDMs), loan administrators, mentors, and new brokers who have made their mark in their industry.

The highest-scoring individual winner in each state will take home the coveted Broker of the Year award trophy.

Finalists in the group categories include franchise and non-franchise offices, finance brokerages, new offices, and regional offices.

Click here to view the full list of finalists.

Methodology for selecting the winners

With a judging panel that includes senior finance leaders, business executives, entrepreneurs, and innovators, a Better Business Award is peer-reviewed recognition of the capabilities of individuals and brokerages.

The judges score each part of the submission across the category’s criteria, giving an aggregated score. A number of judges will individually assess each submission for each category, offering a blended score and assessment.

The combined judging scores for each submission are tabulated, with the highest-scoring submission deemed the winner.

The winners will be announced at the Better Business Awards 2024 ceremonies in Sydney, Adelaide, Perth, Brisbane, and Melbourne.

Announcing the winners, the managing editor of The Adviser, Annie Kane, commented: “The broking industry has had an incredibly busy year this year. Whether it was helping borrowers refinance amid a tighter economic environment, ensuring those facing fixed rate expiries understand what their new repayments are following multiple rate hikes, or enabling first home buyers to take advantage of a growing number of government-backed loan guarantees, it’s clear that borrowers have been better off because of the broker channel.

“The finalists of this year’s awards are to be commended for their dedication to ensuring their existing clients are prepared and well-positioned to service their loans and for their contribution to keeping arrears rates low.

“Many congratulations also go to all those working behind the scenes to support the broker channel – the lenders, aggregators, loan processors, and service providers – who have been equally dedicated to delivering good customer outcomes.

“We look forward to crowning the winners at the Better Business Awards 2024 – showcasing the leaders of industry while creating a benchmark for excellence that others can aspire to.”

Better Business Summit 2024

The Better Business Awards will be held after the award-winning Better Business Summit 2024, with support from principal partner NAB.

Now in its 11th year, the five-state roadshow includes an extraordinary line-up of speakers and innovators, including some of the most influential figures in the business world – extraordinary speakers featuring some of the most influential figures in the business.

Delegates will hear from:

• Dr Jodie Lowinger – The woman coaching the world’s top chief executives: Dr Lowinger will share the secrets of some of the world’s most renowned CEOs and how you can apply these strategies to your own business.
• Simon Griffiths – One of Australia’s most prominent social entrepreneurs and CEO of Who Gives a Crap. Mr Griffiths will share valuable insights on social entrepreneurship and innovative marketing strategies, unveiling his inspiring journey and the secrets behind using business to drive positive social impact.
• Nick Abrahams – Australia’s top innovation and AI voice and global leader, digital transformation practice, at Norton Rose Fulbright. Mr Abrahams will dive into the transformative potential of AI for your business and explore cutting-edge approaches to stay ahead in a competitive landscape.
• Peter White AM – The managing director of the Finance Brokers Association of Australia (FBAA) will navigate the current industry landscape, addressing its challenges, opportunities, and regulatory reforms.

In addition, attendees will hear from some of the leading brokers in each state on how they built their business for success during the live podcast recording for Elite Broker Live and discover the most cutting-edge broker technology and data solutions from the leading service providers in industry.

Throughout the summit, members of the broking industry can also take advantage to network with professionals, thought leaders, and entrepreneurs, from across the industry.

Dates and locations

The Better Business Summit and Awards 2024 will be held in the following locations:

• Thursday, 15 February, at The Star, Sydney.
• Thursday, 22 February, at the Convention Centre, Adelaide.
• Thursday, 29 February, at Hyatt Regency, Perth.
• Thursday, 7 March, at Sofitel Brisbane.
• Thursday, 14 March, at The Crown Melbourne.

Click here to book your tickets and don’t miss out!

Did you know The Adviser Premium members go for free? Become a Premium member here.

For more information, including agenda and speakers, click here.

[Related: Better Business Summit 2024 launches]