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What do brokers think makes a brokerage successful?

by Annie Kane8 minute read

After unveiling the Top 25 Brokerages ranking 2024, we wanted to know what brokers think makes a brokerage successful. Here's what they had to say...

A smooth client journey

A brokerage that has its process seamless for the customer and its finances, with the right people with the right skill set in order to deliver the best outcomes for clients and finances, results in a really good culture or given individuals who are very good at what they do.

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AUTHOR

Annie Kane is the managing editor of Momentum's mortgage broking title, The Adviser.

As well as leading the editorial strategy, Annie writes news and features about the Australian broking industry, the mortgage market, financial regulation, fintechs and the wider lending landscape.

She is also the host of the Elite Broker, New Broker, Mortgage & Finance Leader, Women in Finance and In Focus podcasts and The Adviser Live webcasts. 

Annie regularly emcees industry events and awards, such as the Better Business Summit, the Women in Finance Summit as well as other industry events.

Prior to joining The Adviser in 2016, Annie wrote for The Guardian Australia and had a speciality in sustainability.

She has also had her work published in several leading consumer titles, including Elle (Australia) magazine, BBC Music, BBC History and Homes & Antiques magazines.  

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