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Software confuses brokers

by Staff Reporter8 minute read
The Adviser

Staff Reporter

Hosted software applications are confusing the majority of brokers, a new survey has found.

According to a recent poll conducted by Stargate, 72 per cent of brokers said they did not understand the benefits that hosted solutions can offer over traditional “on premise” solutions.

Despite massive investments into hosted infrastructure by industry powerhouses such as Microsoft, Google and Amazon, this gap in Broker understanding may prevent many from recognising the significant cost savings that the cloud based systems can provide, Stargate chief executive officer Brett Spencer said.

“Using cloud-based solutions can make a lot of sense in this day and age. Rather than buying and maintaining your own machines, why not take advantage of the huge investment that some of the world’s largest companies are making,” he said.

“Maintaining your own systems can be hard. Many brokers are unable to grow their business properly due to constraints in their IT platforms. With installed software that runs on basic servers, many underestimate the need for future growth and plan for today only. When it comes time to grow, the costs can be prohibitive by having to upgrade old servers and software. Using the cloud takes care of this for them. Scalability and reliability are two of the biggest benefits of hosted solutions. Pay for what you use, scale up when you need it and pull back when you don’t.”

According to Mr Spencer, brokers that move their entire office to a cloud based system can enjoy sizeable savings.

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