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ISCOVER
Staff Reporter
More than 50 per cent of brokers are not confident that their software systems reflect lenders ever changing product requirements.
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According to a recent Stargate survey, over 150 of the 275 brokers surveyed said the lack of confidence they had in their software had cost them business.
Product accuracy and availability was highlighted as imperative for brokers to respond to current market uncertainty and lack of this accuracy did hinder their ability to convert this uncertainty into new business.
“With both bank and non-bank lenders making strategic product changes daily, Brokers need to be 100% confident the information they access is accurate to ensure customer satisfaction and maximum conversion of opportunities for Brokers” Stargate’s chief executive Brett Spencer said.
