Jessica Darnbrough
2011 is set to be a big year for one of Australia’s major lenders.
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NAB Broker’s general manager distribution John Flavell told The Adviser that the lender would be focused on growth and consolidating its position in the market place in 2011.
“We have had a really good six months, but we are not going to rest on our laurels. We are not yet at our full potential, but we hope to be there within the next 12 months,” he said.
According to Mr Flavell, the lender aims to deliver three things in the New Year, including excellent product and pricing structure, as well as impeccable service.
“The third and potentialyl most important thing we aim to do in 2011 is work with our brokers and assist them in increasing the worth of their business,” Mr Flavell says.
“We have made some advancements in our turnaround times in recent months, but there is a lot more we can do to help our brokers. In 2011 we aim to offer our broker partners a wider range of products that will help satisfy their clients and increase their business worth.”