Login
ISCOVER
Jessica Darnbrough
Following in the footsteps of Australia’s other major lenders, ANZ will now look to forge closer bonds with its most productive brokers.
To continue reading the rest of this article, please log in.
Looking for more benefits? Become a Premium Member.
Create free account to get unlimited news articles and more!
Looking for more benefits? Become a Premium Member.
Speaking to The Adviser, ANZ’s head of broker distribution Andrew Everington said the bank would introduce an 'Excellence Award' that would give the lender’s top 200 brokers the opportunity to build closer relationships with ANZ’s operations team as well as access to a dedicated BDM.
“The Performance Excellence Award rewards our brokers’ outstanding work and long-standing relationship with us,” Mr Everington said.
“ANZ was one of the first major banks to embrace mortgage brokers over 12 years ago and our strategy has been and continues to be focused on lifting our service across the whole broker network and making sure that we’re providing consistent, high quality service to all our brokers.”
But despite the new award, Mr Everington stressed that did not mean the bank was segmenting its broker partners.
“We are simply recognising performance excellence with ANZ," he said.
"That is one thing that differentiates us from our competitors. We value all relationships with brokers irrespective of size and we have not moved to introduce broker minimum lending quotas,” he said.
Finance Made Easy director Tony Bice said the new award metric brings ANZ in line with the other banks.
“All of the majors segment their brokers in one way or another. Their top brokers receive better access to credit assessment staff and quicker turnaround times. It is a good incentive to write more business with that particular bank,” he said.
