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Jessica Darnbrough
Just days after the MFAA announced it would extend the Diploma deadline, one of the industry’s Registered Training Organisations has issued a challenge to the other training companies.
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Intellitrain’s general manager Byron Gray has called on the industry’s RTO’s to “put their money where their mouth is” and be prepared to stand behind the quality of their Diploma upgrade (from Cert IV) for brokers or provide them with a full refund.
“We know our course will significantly benefit the brokers who complete it,” he told The Adviser.
”We know this because we have students who are now writing new business they couldn’t do before attending our program.
“We are so confident of this fact, that we have said if brokers do not learn something from the course, we will give them a full refund.”
“And I am calling on all of the RTO’s to do the same. They should be prepared to refund any broker who feels they not have not learned anything or received significant value from the course. This kind of guarantee will mean the RTOs will have to spend the money on ensuring they have quality course manuals, trainers and a quality eLearning course.”
Mr Gray said Intellitrain had thought about brokers and their businesses when developing the course.
“We wanted to create a course that would significantly help brokers in their business,” he said.
In addition, Mr Gray said the company wanted to develop a course that fitted in and around a broker’s busy schedule – which is why the company offers the self-paced diploma.
“The self-paced diploma upgrade allows brokers to jump online and complete the diploma course in their own time – at a time that is convenient to them. We are so confident in the quality of what we have produced that we are allowing potential students to complete one whole unit for free. We would challenge the other RTOs to do the same and let prospective students get an idea of the quality of the course before they commit.”
