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Jessica Darnbrough
In a bid to enhance its broker proposition, one of Australia’s majors has launched a new training program for its business development managers.
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Speaking to The Adviser, Westpac’s general manager for mortgage broker distribution, Tony MacRae, said the lender was currently in the process of implementing a “number of initiatives” to improve its overall broker business proposition, including a ‘best banker’ training program for its BDMs.
“We have recently launched the ‘best banker’ training program for our BDMs. The program was designed to equip our broker BDMs with the further skills required to undertake strategic business planning and realise the potential from both new and existing broker relationships,” he said.
Mr MacRae said the training program was the first of its kind and would ultimately build better relationships between brokers and BDMs.
In addition to the new training program, Mr MacRae said the lender was gearing up to “extend our SMSF offering comprehensively throughout the market” and pilot other products that could help brokers earn additional revenue.
