The MFAA has lost its way and many brokers now question the association’s relevance in the post licensing era.
A spate of board resignations and the abrupt departure of its CEO in 2016 highlighted the turmoil that the once-dominant association is finding itself in. Brokers are now actively voicing their dissatisfaction at being left in the dark on the reasons behind major leadership changes. So, is this the beginning of the end for the MFAA or the dawn of a new era? This special report examines how the association has performed over the last 12 months and, more importantly, outlines what the MFAA must do if it to win back the confidence of brokers.
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