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Compliance

Third-party veteran questions ‘integrity’ of Sedgwick review

8 minute read
The Adviser

While confident that ASIC’s review into broker remuneration will be beneficial for the third-party channel, the head of one of Australia's largest brokerages has serious concerns about the independence of the Sedgwick report.

The Adviser’s coverage of both the ASIC remuneration review and the Sedgwick report has generated plenty of comment from brokers as fears mount over the future of commissions.

Smartline executive director Joe Sirianni told The Adviser that both reviews have similar recommendations but could have very different consequences.

“The ASIC report in my mind was quite balanced,” Mr Sirianni said. It provided an in-depth analysis of the market. Their recommendations were reasonably in line with what we expected as well. ASIC’s report was quite a considered, measured and overall a very balanced review.”

 
 

ASIC’s final report should be seen as a validation of the value brokers provide to customers and the competition they create in the mortgage industry, according to Mr Sirianni, who said the only major changes come in the form of “tinkering around the edges” of the current commission model: “Things like VBIs and soft dollar commissions and vertical integration.

“In my mind the ASIC review is a positive one for our industry. What we have finally is a government body coming out and saying there is no significant evidence of poor outcomes for consumers and overall brokers do a good job.

“I think the changes and recommendations ASIC put forward will actually change the industry for the better.”

However, Mr Sirianni believes the ABA-funded Sedgwick review, released last month, is a cause for concern.

“It’s a worry because he hasn’t done his research, he hasn’t done the quantitative data collection that ASIC has done. He has been commissioned to do an enquiry about bank remuneration, rather than third-party remuneration. I question the whole integrity of the whole independent status of the ABA,” he said.

“His recommendations are in line with ASIC’s to a certain degree, and that is great, but it’s within the commentary where the noise is coming from. It looks like ramblings. They are inconsistent. That’s what people are worried about.”

The question on many broker’s minds is why any recommendations have been made to change commissions when Sedgwick’s report, like ASIC’s, found no evidence of poor consumer outcomes.

“He also made it very clear that they don’t want to change the model if it is detrimental to competition in the industry,” Mr Sirianni noted.

“This is not an independent party. This was commissioned by the ABA. It reminds me of the 1960s when the tobacco industry decided to do some ‘independent’ research to prove smoking doesn’t cause cancer. That’s the same quality as Sedgwick’s paper,” he said.

The big issue now is how the banks will respond. All four majors and a number of regionals have responded to Sedgwick’s final report, with many agreeing to implement his recommendations.

“We must never forget that there is no evidence of poor consumer outcomes,” Mr Sirianni said.

“ASIC has come out and said we provide value and competition within the industry. The question the banks need to ask is why change the model when it is not broken?”

[Related: Sedgwick review accused of supporting ‘cartel behaviour’]

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James Mitchell

AUTHOR

James Mitchell has over eight years’ experience as a financial reporter and is the editor of Wealth and Wellness at Momentum Media.

He has a sound pedigree to cover the business of mortgages and the converging financial services sector having reported for leading finance titles InvestorDaily, InvestorWeekly, Accountants Daily, ifa, Mortgage Business, Residential Property Manager, Real Estate Business, SMSF Adviser, Smart Property Investment, and The Adviser.

He has also been published in The Daily Telegraph and contributed online to FST Media and Mergermarket, part of the Financial Times Group.

James holds a BA (Hons) in English Literature and an MA in Journalism.

 

Comments (13)

  • Well done Joe. Interesting times ahead. If looks like and smells like a rat. Then it should be acknowledged as such.
    The big banks are going to feel the pushback in time. We have a lot more to offer our customers than the big banks. Equally as competitive and cettainly better incustomer service and outcomes.
    The Sedgwick report is a sham but it is honest in the way it has served the ABA with what they wanted to have.
    ASIC will win on this when it goes to the Parliament. ASIC is after all the correct body for this issue.
    1
  • Where are the other Aggregator CEO's opposition to this because there's strength in numbers.
    After-all it will hit us all in the "hip pocket" and go onto the bottom lines of the Banks and never forget their CEO's remuneration/bonuses too. Or maybe in some cases there's an Agenda not to challenge it???
    1
    • placeholder="Enter Friday, 05 May 2017
      Where do you think,counting their money and asking the lenders for more sponsorship deals. If you ever thought agregators were conflicted in who their client is you are about to find out and I don't think you will like the answer. Head between my legs kissing my @#%^ good bye.
      1
  • Well done Joe totally agree
    In respect to fees for service you only have to look at financial planning loosing commissions and being forced to charge a fee for service, did this help the consumer I doubt it, I have clients who would benefit from financial advise but wont consider it because of the fees.

    Apart from that would the banks reduce the interest rates if they didn't have to pay commission the simple answer is No they would pocket it. In fact its more likely they would increase the rates as a lot of brokers would close shop and industry would return to the bad old days where banks ruled the roost.
    3
    • Having worked in the banking industry with NAB for 28 years and having been an almost independent broker for 14 years I believe I have a very good knowledge of what the BIG 4/6 are playing at.
      We brokers have reduced their average cost per loan written dramatically over the years because they pay us poorly treat us poorly service wise and they have NO on costs with us.
      Then claw us back in situations that we have no control over, more money in their pockets.
      This Sedgewick Report is just another way for them to reduce their average loan cost.
      But they are in for a shock because more and more clients are happy to go away from the big 6 and use smaller less profit conscious institutions who generally provide a better service as well.
      For 80% of the home loan clients they do not need a Big 6 bank to achieve their goals any more.
      4
      • Good on you Jack now if only we could get the other 10 000 brokers to start doing this we might actually get a say in our industry, til then we sit on the sidelines and watch.
        2
        • Gold Coast Broker Saturday, 06 May 2017
          I for one have been placing more of my business with the NON-MAJORS over the last 12 months. You are right Ed the more of us who start doing this the better for us and then Maybe the Big 4 Wankers will pay us the due attention we deserve.
          1
  • Well done Joe for conveying with clarity the thoughts all brokers must be having right now. I particularly like the tobacco industry analogy as that sums it up perfectly. It would be refreshing to see all aggregator CEO's be more vocal on this (not sure where Connective stand on this as typically there is an eery silence there) but sadly I dont expect that will happen, particularly where an aggregator is part owned by a bank. If changes are implemented as suggested within the one-sided Sedgwick report, it will most definitely be contrary to the interests of the consumer and small business in general, with the only beneficiaries being the banks.
    1
  • Everyone knows the ABA commissioned Sedgwick Report which was bought and paid (funded) for by the banks.

    If the Government allows the banks to implement the recommendations of the Sedgwick Report it will "stifle" small business.

    So if the Government is serious about encouraging small business it will move to prevent any aspects of Sedgwick Report being implemented where they are contrary to the recent ASIC Review findings into brokers remuneration.

    ASIC is the body set up by the Government to oversee the finance industry and hence only ASIC recommendations should be allowed to be implemented.

    Frankly the Sedgwick Report is another perfect example of why "self regulation" of the Australian banking does NOT work !
    3
  • Absolutely Joe, you see what these Big Banks and some Regional Banks are trying to do. They have seen the actual remuneration that Brokers receive from MFAA publishing the details and they can see that they can force out of the industry thousands of regional Brokers and Brokers from the smaller markets like SA, NT & TAS plus QLD, NSW, VIC Regional Areas. If they pay a fee for service rather than a % commission amount consumers will miss out big time. These Big Banks have already outsourced most of their work to Brokers and with NCCP compliance quadrupling our workload we should be getting a higher commission nowadays but they are wanting to pay us less. This Sedgewick report is a dirty move designed to stifle competition in the regional markets and take advantage of the less affluent and most vulnerable consumer that we as Brokers are currently able to service to a high standard.
    2
  • so true, good stuff Joe,a very one sided agenda is being planned here, and it sticks out very clearly to those who have the experience from previous efforts of the Big 4.
    2
  • Great response Joe well done!
    1
  • Well done Joe, spoken as one who worked for many years within the ANZ Bank so he should know the culture therein.
    5
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