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Servicing levels are set to come under the microscope before the month is out with a date now set for an industry forum to address, among other things, the dramatic blowout in loan turnaround times.
A spokesperson for the MFAA today confirmed that the forum will take place on Tuesday April 28.
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The forum will bring together the top six aggregation groups and key lenders to discuss “a range of key industry issues,” MFAA CEO Phil Naylor said last week – including sluggish service levels.
