Login
ISCOVER
A top female executive from one of the non-major banks has been honoured by being named a finalist in the prestigious 2013 Telstra Business Women’s Awards.
Lisa Claes, executive director of distribution at ING DIRECT, received the nomination for her efforts in developing the country’s first straight-through online application process embedding electronic verification and successfully leading ING DIRECT’s various business units through times of change.
To continue reading the rest of this article, please log in.
Looking for more benefits? Become a Premium Member.
Create free account to get unlimited news articles and more!
Looking for more benefits? Become a Premium Member.
Ms Claes is a finalist in both the corporate and public sector award categories and will vie for the NSW Award before becoming eligible for the national category award in November.
Ms Claes was thrilled to be recognised due to the calibre of her fellow entrants.
“The achievements of these women is nothing short of amazing, I feel privileged to be surrounded by such inspiring people,” she said.
A career achievement which also put Ms Claes in the Business Innovation category was her work to create an electronic customer verification process which negated the need for paper forms and face-to-face ID checks, thus improving the customer experience – a benchmark created for the entire banking industry.
Her entry submission also highlighted Ms Claes' role as a leader within the mortgage and financial planning industry as well as her work with ING DIRECT’s various community initiatives which focus on improving education and career prospects for young Australians.
