Clarifying the niche sector of financial services that DJ Capital have been providing for 12 years ...
It's been 12 years since DJ Capital appeared in the financial services sector. We have partnered with many quality brokers, but there are still some misconceptions about how our niche market operates.
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While every client has an individual requirement for some type of lending, our products attract brokers and their clients who are generally placed into three dominant categories: cash-flow challenges, immediate opportunities and simply restructuring.
Cash-flow challenges of a brief nature is an issue for many of our clients. From time to time, business can be really tough in any industry and many businesses simply hit a rough patch. A common scenario is where customers have an urgent need for finance, they have built up equity in their property portfolio but when an opportunity is presented they find their traditional lenders sometimes aren’t able to accommodate their needs.
Understanding a customer’s requirement for real-time efficiency, we have built our platform around their needs. Also, we understand the big picture and only utilise the assets required to meet the particular need so we can deliver a premium service to our customer. Speed is the common factor in many of our transactions.
If there is a need for real-time urgency, you shouldn’t have to simply miss out because your lender can’t keep up. Almost every loan DJ Capital settles is within five days from the initial enquiry but we have had scenarios where the client requires the money within 24 hours.
While this does create obvious logistical challenges, in our 12th year DJ Capital has met every settlement requirement within the requested time frame. This is a statistic we are very proud of.
Customers are always amazed at how quickly we can mobilise our departments from the application form to valuations and a full suite of loan documents delivered for signing. Often customers are not set up for keeping pace with our systems and this is where we rely heavily on referring brokers.
If our partner brokers can mobilise the customer we will deliver on our end and the significance of everyone working in unison should never be underestimated when you are against the clock.
We don’t leave anything to chance and micro-manage the various stakeholders to ensure we deliver what we promise.
With enough experience over the past decade we also just get that sometimes a simple restructure is a common challenge for our customers.
They could be behind with their lender, or perhaps they just don’t like their current relationship manager and need a change.
Or they are banking with a variety of lenders and wish to bring all of them under the one umbrella so they can transact with ease with their assets. We know how
to work with our partner brokers to ensure that the client has the correct facility, consistent with their long-term strategy.
Bridging finance is a flourishing industry in Australia. I am lucky enough to work in this niche sector of financial services where we are delivering a professional and reliable service to hard-working businesses.
To know that a customer could transact with a property or business purchase just in the nick of time, or to help a customer calibrate and restructure their lending facilities with peace of mind does give you a real sense of achievement.
When I’m asked about what I have learned about Australian businesses after 12 years, I explain that there is a variety of lenders for a variety of customers and understanding how to match the customer to the product is the key.
Written by DJ Capital director/CEO, Damien Simonfi