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BMM has earned a reputation for providing out-of-the-box solutions to its broker partners by delivering strong customer service and a differentiated product offering
Better Mortgage Management (BMM) has a strong reputation for delivering superior service and products to mortgage introducers and customers. BMM have tailored products and services to meet expectations, which is one the major factors behind BMM’s continued growth over the past 15 years.
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BMM is a broker-focused business with sales, credit, operations and customer service teams all working closely together. Not only does BMM have award-winning customer service, but we always ensure that our BDMs are:
- Experienced: We don’t say “just send it in”.
- Accountable: We take file ownership after lodgement.
- Responsive: We pick up the phone and communicate.
BMM provides a hands-on approach to assessment and processing of all new loan applications. We also provide one application form for ease of use with multiple
funders, no upfront credit scoring, and in-house $2 million delegated underwriting authority.
At BMM we have gone out of our way to negotiate a differentiated product offering from that of other mortgage managers and lenders. With this partnership approach we have been able to o er market-leading products in certain product niches. With the support of our funders, we are able to provide a genuine alternative to banks with the assurance that borrowers are receiving a safe, quality facility.
With over 40 different loan products, BMM has a range of products that will assist you with either owner occupied, investment, construction and business loans or the refinance of existing mortgages.
Written by Murray Cowan, managing director at Better Mortgage Management
