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Thinktank Commercial’s team of experienced sales relationship managers offers a range of personalised services to brokers that is unique for a major lender
At Thinktank, we believe in a sense of obligation to give back as much as we can to the industry that delivers us almost 100 per cent of our business. The broker channel is a rich and diverse one, possessing an enormous variety of skills, experience and potential. Yet with the industry being pushed to evolve in the face of rapid fire change as consumers, businesses, lenders and product innovators variously push boundaries and challenge traditional business models, we have found a strong demand for trusted lenders to efficiently deliver sound, skills-based education.
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Thinktank is fast approaching its 10-year anniversary and in that time, we have been able to establish our presence as one of the country’s leading specialist commercial lenders.
Whether in the provision of a highly responsive, premium service – meeting the standards expected by the major commercial broker groups – or assisting a broker to workshop and land their first commercial deal, we have always sought to add value and make a positive difference in our relationships.
Skills-based education and mentoring
Over the past two years, in response to industry feedback, we have sought to advance education and mentoring paths by proactively expanding the professional versatility and commercial experience of our Relationship Management team.
Under the Head of Sales and Distribution, Peter Vala – himself a hugely experienced financial services professional and top-ranked former regional executive with an Australian major bank – our training and mentoring acceptance has really taken off.
Thinktank’s senior team comprises Adam Hutcheson, Ranei Alam and Paul Burns in Sydney, and Tony Zaccari in Melbourne. Each has at least 15 years’ financial experience and brings to their broker relationships value-adding experience across the range of SME and consumer banking, equipment finance, cash cow and debenture lending, specialised finance and construction/development funding, all based in and around third-party distribution with the majors, second tiers and non-banks.
Assistance with securing commercial opportunities
Importantly, we see ourselves as having two customers: the broker and the eventual borrower. As an ethics-based lender, we will never compromise on the relationship expectations or arrangements of either one.
But it is the broker who has the client base in the first instance and that is where we have been meeting with considerable mutual success in helping brokers to unearth and then convert new lending opportunities.
Since our Relationship Managers are each directly paired with a Credit Manager with a delegated authority, our response times on deal structuring, credit approvals and documentation are among the industry’s best – if not the best – for commercial property lending.
Our sales team offers brokers support and services ranging from deal workshopping to one-on-one coaching and commercial training sessions, seminars and webinars carrying sanctioned PD points and, most recently, on how to prospect for / convert deals.
The focus is on meaningful education combined with start-to-finish deal support in helping brokers who are seeking to best meet their client’s financial needs and in turn achieve higher output from their client base and a new lift in business.
Transactional support and adding value
Thinktank’s product range across standard and specialised commercial securities, along with residential properties used for commercial purposes, can accommodate the vast majority of commercial lending opportunities.
Combined with set-and-forget loan terms of up to 30 years, LVRs to 75 per cent without annual reviews or regular re-valuations, and market-leading SMSF loan options, the ability of our team to connect with and support the sales activities of brokers is unique.
To register for a commercial training event or to take advantage of our specialist education services in deal prospecting and conversion, you are welcome to get in touch directly with Peter Vala or your current Thinktank Relationship Manager.
Peter Vala is head of sales and distribution at Thinktank
