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LJ Hooker has come out in support of the MFAA’s decision to encourage its brokers to become fully qualified professional credit advisers.
MFAA’s proposed framework of tiered professional qualifications will see brokers qualify for a Certificate IV in Financial Services.
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LJ Hooker financial services general manager Peter Bromley says this level of qualification is already built into the division’s performance standards for its brokers.
“All our current brokers meet Certificate IV standards, which means they complete 30 hours of CPD a year, have a conversion ratio of 65 per cent, accreditation with a panel of at least 10 lenders and settle at least six loans per quarter,” Mr Bromley said.
“We are fully behind the MFAA’s proposal. It is in keeping with what the industry wishes to offer customers in terms of broker education and professionalism.”
Mr Bromley said the public should be able to feel confident in advice offered by brokers they deal with.
“Giving consumers the confidence that brokers can professionally advise because of their degree of education, experience and qualification is a welcome step forward,” he said.
