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Commissions to be paid on successive drawdowns, CIF confirms

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The Adviser

As lenders begin to change the way they remunerate brokers off the back of regulator recommendations, the Combined Industry Forum has reiterated that the new structure should include commissions paid on initial and subsequent drawdowns.

The recommendations from the ASIC and Sedgwick reviews, which were backed by the Combined Industry Forum (CIF) package of reforms, proposed that lenders change their standard commission arrangements so that brokers are not incentivised “purely on the size of the loan”.

Instead, ASIC suggested that lenders could “reflect the loan-to-value ratio (LVR) of the loan (and other considerations such as compliance metrics) in how they calculate upfront and trail commissions”.

It also suggested that that lenders “do not structure their incentives in a way that encourages the creation of larger loans that initially have large offset balance”.

 
 

In response to ASIC’s proposal for changing standard commission models, the CIF considered that industry participants may adopt the following remuneration principle: “To the extent that remuneration relates to loan size, remuneration should relate to the funds drawn down and utilised by a customer”.

At a CIF event in Melbourne on Monday (10 September), the Combined Industry Forum panel was asked whether the new broker remuneration structure put forward in its package of reforms would include payments for additional utilisation.

Stephen Dinte, principal mortgage planner at Australian Mortgage Planners and member of the Independent Finance Brokers Forum (IFBF), outlined a scenario in which a borrower might apply for a loan but place some of the money into a redraw or offset and asked whether commissions would be paid on both the initial and subsequent drawdowns.

Mr Dinte said: “I don’t have a problem per se on getting paid on the net utilisation at the point of time of the initial settlement… but how can we be sure that we are now going to get paid for the additional utilisation over the coming year or two years, because we are suffering from a two-year clawback?

“It’s good enough for the lenders to monitor the loan and say, well, it has been discharged and therefore all the comm that you received is being taken back or part of the comm even, if the whole loan isn’t discharged, so what guarantees are we as brokers going to get, and are our aggregators going to be the ones that stand up for us?”

In response to the question, the CEO of the Mortgage & Finance Association of Australia (MFAA), Mike Felton, said: “The guidance was that there would be remuneration on successive drawdowns as well, so that is the way it is structured, which should capture your scenario.”

The guidance, which was included in the Combined Industry Forum’s response to ASIC’s remuneration review, reads: “Generally, funds drawn down would be measured and commission paid on initial settlement and at a later point in time for subsequent drawn down amounts, up to the maximum facility limit.

“The CIF recognises that this approach to funds drawn down and utilised may require further consideration in certain limited circumstances, such as residential construction lending.

“As long as this principle is stated, there should be no restrictions placed on lenders adopting additional methodologies of calculating commission payments.”

The recent progress report from the CIF has outlined that “for the most part, this work is well underway” and it is expected that Combined Industry Forum members will implement these changes by the end of 2018.

NAB and Advantedge commit to subsequent drawdown commissions

Indeed, less than 24 hours after the comments were made, NAB and Advantedge both announced that they were making changes to the way they remunerate brokers.

From Monday, 12 November, NAB and its white label brand Advantedge will calculate the upfront commission a broker receives for a home loan based on the amount drawn instead of the total approved facility and net of any offset facility.

The two brands have stated that should a customer retain funds to be used at a later date, it will pay upfront commission on the subsequent drawdown amount (i.e. on loan funds used after the initial drawdown), net of any linked offset facility, provided the initial settlement occurs after Monday, 12 November 2018, and the subsequent drawdown:

  1. Occurs on or after the sixth calendar day following the initial drawdown date; and
  2. Occurs within 12 months of the initial drawdown date; and
  3. Is for an amount equal to, or greater than $20,000, up to the maximum loan split limit.

In an update to brokers, NAB and Advantedge said that the maximum commission payable for a subsequent drawdown “must not exceed the commission that would have been payable if the loan account was fully drawn as at five calendar days after the initial settlement date”.

Further, brokers will not be paid commission on subsequent drawdowns “where it exceeds the maximum commission payable if the loan was fully drawn at settlement, or, for construction loans, non-term loans or where a variation to the original loan has occurred, or the subsequent drawdown was not disclosed in the loan application”.

The commission changes will also see updates to clawbacks, with Advantedge outlining that it will update its clawback model for new loans and variations approved and instructed from Monday, 12 November 2018, so that 100 per cent clawback will apply up to 12 months, a 50 per cent clawback will apply between 13 and 24 months, and no clawback will be applied after two years.

Speaking during the CIF event on Monday, Connective director and CIF deputy chair Mark Haron said that the group was “making sure that [lenders] can’t claw back any more that they have paid”, adding that they “cannot claw back on the limit, only on what is paid out”.

[Related: Major bank changes broker commissions]

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Comments (25)

  • This CIF policy of paying brokers on draw down amount only was adopted BEFORE royal commission recommended removing trail. There is no way paying brokers on draw down amount only should be adopted before we know what is happening to trail. Brokers losing out in both these areas will kill broker income and the industry.
    0
  • The CIF is a disgrace. This constant attack on broker originated loans is an attack on each and everyone of us that work hard to achieve best outcome for our client. This I assumed was the focus, instead we are constantly threatened with restructure of the way we earn our income.... Which “industry” representatives are coming up with this crap??? Certainly not brokers. Another example of bank greed and total lack of understanding of what it is we do.
    1
  • The CIF reminds me of Monty Python's Holy Grail. "Who made the CIF king? I didn't vote for them"
    This self-appointed “forum” consists of 33 “members”. Only 5 are actual brokers. The biggest group by far are lenders (13 of 33); next are aggregators (8 of 33) - (some of these are owned or partly owned by lenders). Of the 4 "Industry Associations" 3 represent lenders and only one represents brokers. The rest are made up of 1 "consultant" 1 "Lawyer" and 1 "Consumer Advocacy Group" - which is "Choice" - a not exactly "pro-broker" member I'd think. Out of a total of 33
    members more than half represent lenders. I think anyone who reads this is entitled to draw their own conclusions about who should bear the costs of their decisions.
    1
  • Of course there is a solution...but it would take a concerted effort. Instead of getting "extra" funds at settlement for future use....flood the lenders with $20,000 increases every time the client wants to do something. When the lenders are bearing the extra costs they may be so quick to follow this path. Also be wary of ANZ - I had a situation where a property was sold - the old loan discharged - a new mortgage established and a new loan with ANZ - but because I had written the original loan with ANZ the bank considers this a "refinance" - so no commission paid.
    0
  • WHY CANT THE BANK DEBIT THE CLIENTS LOAN ACCOUNT FOR A CLAWBACK, NOT THE BROKER?
    2
    • Yes, especially if the client went to another broker behind your back or another Bank, and particularly if it was re-written internally. I had AMP claw me back when the client wanted more money. They contacted them direct, and instead of an increase they re-wrote the existing loan and clawed me back. My Aggregator couldn't even get it back for me. Straight up robbery.
      -2
      • "especially if the client went to another broker behind your back" - ever wondered why your clients are going to another broker? Always easier to blame someone else than to take responsibility for your poor service. A client wont shop around if you don't give them a reason to - I've been broking for 20 years and that has never changed
        3
  • Lenders have really screwed brokers with this one. Brokers have no way of monitoring this and keeping lenders honest. Many lenders systems can't cope with this type of system either. There's going to be a lot of payments that won't be made.

    What they could have done is pay full upfront commission and have a 'utilisation clawback'. It seems that lenders have a fairly good way of monitoring balances for clawback purposes and this wouldn't unfairly penalise brokers when funds aren't used immediately.

    I can see a lot of brokers encouraging borrowers to direct surplus funds to alternate accounts just to get paid fairly. Do lenders and the CIF really expect a pay cut will result in good behaviour?
    0
    • "I can see a lot of brokers encouraging borrowers to direct surplus funds to alternate accounts just to get paid" this is the exact sort of behavior that should be stamped out.

      If you are putting your own interests ahead of your clients then the industry has ZERO need for you.
      2
  • 1. RAMS already pays commission per drawdown on construction loans
    2. Suncorp clawed me back 50% when a loan was closed 1 day before the 18 months. They had already been paying no trail for 6 months as the customer had sold a property and had the funds in offset.
    3. Macquarie clawed me back after deducting a limit reduction by the client on a loan I had written 5 years earlier. I just brought in $385,000 from NAB by refinance, and they deducted the limit reduction of $200,000 and said the new lending wasn't all "new funds". Clearly they make up their own rules and claw back whatever they like.

    Obviously the Banks are in it for themselves, and not for Brokers, and the non-banks as mentioned above, are no better than the Banks. We are the only industry who can have their pay taken back up to 2 years after having done the work, so we are open to getting screwed over.
    2
  • Sick of broker bashing Wednesday, 12 September 2018
    I had a client who requested a refinance and equity release of $180k. He wanted to invest $15k per month over 12 months through his stockbroker (dollar cost averaging). He had decided the three investment properties were enough for him. So I've serviced the client but I'm going to be penalised. It's not a construction loan so would I miss out on future draw downs? Does that seem fair? Seriously do people see the consequences of their decisions. I strongly believe that the CIF seems to be acting at the benefit of the banks.....
    3
  • The removal of exit fees in order to appease the do-gooders, exposed brokers to commission clawbacks; surely, a customer should be made to compensate the broker for the service provided... maybe, a deferred "service fee".
    0
    • 100%. I have a clause in my Broker paperwork that if a loan is repaid within 12 months then they may be liable to pay 100% of the commission paid. Why is this not fair? We are all left open to unscrupulous Brokers stealing our clients, or customers with the ability to have our income clawed back wittingly or unwittingly. Otherwise it should be mandatory for an upfront payment to be made by the client, and refunded after 2 years. We can't live on fresh air. See my other post on Banks clawing back commission unfairly.
      -1
    • Why would a client pay a broker a "deferred service fee" if they can go direct to a lender and get the same service for free?
      4
      • Ever heard of credit quote to recoup clawbacks? Standard form all clients of mine sign or I don’t do the deal. I find I have
        Minimal clawbacks as I explain this to clients from the start.
        0
  • What sucks is that even if the client has a modest $5k in an offset account post settlement, funds which the borrower may have had prior to the loan approval/drawdown, we will be penalised for!
    -1
    • Which would = less than $20 after the aggregator has taken their clip. Wow, how will we survive?
      4
      • The amounts in the scenario are irrelevant.
        The point is its a reduction to our remuneration, & further, its a situation which is somewhat out of our control & flies in the face of responsible lending & meeting the customers needs & objectives, especially when it is in the best interest of the client to maintain savings buffers post settlement (usually maintained in offset accounts or redraw).
        Think about it...we will take a commission hit irrespective of whether its due to loan funds not being utilised or clients having not expensed all surplus savings at settlement or immediately thereafter.
        1
        • Do you actually know what responsible lending is?

          Sorry to kill your 'one size fits all debt strategy' here by putting borrowed funds into offset / redraw - but borrowed funds aren't technically 'savings'

          Australia has an issue with mounting household debt, and consumers borrowing more than they need - getting your clients to borrow $5k extra for a rainy day is actually the thing that flies in the face of responsible lending as you say
          1
    • Yes they will. Macquarie just clawed me back. I brought in new funds via refinance from NAB, and because the customer reduced the limit on their existing facilities they had paid back over 5 years, Macquarie deducted this from the refinance, saying it wasn't all "new funds"! Which part of an external debt refinance is not new funds? They are all out to rip us Brokers off.
      0
      • That is totally absurd , I've never seen a refinance to a new lender not paid for the entire new loan amount
        0
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