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Running a brokerage with a family feel

by Annie Kane8 minute read

Mortgage Choice South Melbourne broker principal Paul Williams was named Editor’s Choice winner at the Better Business Awards Victoria/Tasmania 2023. We find out how the broker has been building a brokerage with a family feel.

Victoria-based broker Paul Williams has become the go-to broker for vendors at the South Melbourne market, with nearly all his business being referred from this client base.

But to keep up with demand, the broker has had to bolster his team — now bringing in some of his family members as well as outsourced help — to ensure that they’re keeping on top of demand.

In this episode, we catch up with the Editor’s Choice winner from the Better Business Awards Victoria/Tasmania to find out:

  • Why he’s constantly refining his process
  • The one thing he keeps top of mind when meeting clients
  • His top tips for new brokers

And much more!

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Related links:

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