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ISCOVER
Staff Reporter
Core Equity Services and Colonial Geared Investments have banded together to form a new partnership that will ultimately help third party intermediaries provide better service to their clients.
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Yesterday, the two companies announced they had formed CommSec Adviser Services in a bid to provide financial intermediaries with a single point of contact for investment services and support.
Stephen Karpin, executive general manager, equities and margin lending, said CommSec was excited by the change as it will enable the company to further integrate its products and better support its clients.
"Whilst we already have great functionality available, this next step in our evolution will allow us to continue to enhance our service offering,” he said.
“It’s our intention that CommSec Adviser Services will be the market leading provider of investment services to Australian financial intermediaries.
“The change also allows us, for the first time, to combine information and logins for our trading, margin lending, cash, debt optimisation, portfolio administration and investment advice products into one site, making it easier for advisers to find what they’re looking for faster.
“By speaking to our customers about the potential change, we discovered there was a significant appetite for an alignment of Core Equity Services and Colonial Geared Investments under the one brand, with some customers reporting that it would drive them to do more business with us.
“CommSec Adviser Services reflects the combination of leading technology and innovation that comes from our CommSec DNA, alongside the added features we provide for advisers – features such as our Adviser Service Team whose extensive experience working with advisers means they can provide more relevant assistance. It allows us to offer strength, security and a reputation for reliability that we know our advisers and their clients are looking for.”
CommSec Adviser Services will remain completely independent of the CommSec service for direct investors to ensure that relationships between advisers and their clients are preserved.
