Jessica Darnbrough
Brokers are being encouraged to leave notes on their loan applications to ensure their deals are approved quickly and efficiently.
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Speaking at the latest ANZ Business Leaders Boardroom Series Workshop in Perth yesterday, ANZ’s head of third party and relationship channel, Kieran Evans, said the more information brokers can give credit assessors about their client’s loan application, the more likely they are to have their deal approved first time.
“Our credit assessors love it when brokers leave notes on their applications. The notes can help clear up any potential confusion and ensure the credit assessor doesn’t have to go back to the broker with questions,” Mr Evans said.
By eliminating this double-handling of applications, Mr Evans said deals are ultimately approved faster.
He also encouraged brokers to direct any questions they may have about a deal to their BDM.
“That’s what they are here for – to help brokers lodge loans and grow their business. So it pays to involve them in the process as often as necessary.”