Jessica Darnbrough
The third party channel’s failure to have a structured recruitment plan is a massive shortcoming, one aggregation head has claimed.
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Speaking at a special aggregator roundtable, hosted by Genworth yesterday, Finsure’s John Kolenda said the mortgage broking industry offers a great career for young, ambitious and driven people, but the industry’s lack of a recruitment strategy effectively stops the channel from taking on new blood.
“We don’t have a structured path for sourcing people and we don’t provide them with a comprehensive training program,” Mr Kolenda said.
“Typically, we put them through a few weeks of training and let them loose. That is not good enough.
“It is a fabulous industry and we don’t sing its praises enough. Because of this, we struggle to get new people involved in the industry.”
AFG’s Chris Slater agreed, but said bigger groups find it easier to recruit than smaller, boutique companies.
“It is all about leverage. The bigger groups have the size and capacity to recruit new people. They advertise or they bring on new people and pay them a wage. And while they always find a way to recruit new people to their business, the smaller groups struggle,” he said.