An ASX-listed non-bank lender says stronger relationships within the broker network has helped drive an increase in settlements.
Homeloans general manager of national sales, Ray Hair, recently commented that the lender’s business development managers (BDM) have been focusing on establishing “mutually beneficial relationships” with key brokers, an approach that has reflected positively in the company's financial year 2015-2016 results.
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The lender posted an increase in settlements of 17.7 per cent for the financial year to 30 June 2016.
“At our recent BDM conference, our BDM team was able to reflect on the past 12 months and carve out a plan for the future,” Mr Hair said.
“In addition to strengthening relationships with the broker network, it’s also about providing the right solutions to brokers and their clients.”
Commenting on a recent awards dinner for its BDMs, Mr Hair emphasised that the event wasn’t only about celebrating successes.
“Considerable focus was also spent on planning for the year ahead. We have set ourselves some challenging targets, but having achieved growth of nearly 50 per cent over the past two years, we’re confident that we can reach these goals,” he said.
“A large part of our success has been and will continue to be because of the efforts of our BDMs and our brokers.”
[Related: Non-bank sees surge in settlements]