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Non-bank lender simplifies broker process

by Staff Reporter8 minute read
The Adviser

By: Staff Reporter

In a bid to simplify the loan approval process for brokers, National Finance Club has launched an electronic lodgement system.

The electronic application (e-app) system allows brokers to track the status of a loan from application to settlement.

According to the non-bank lender’s managing director Andrew Clouston, the system will allow brokers to provide a more personal and consistent service.

“The tracking system includes status updates on the valuation and settlement process in addition to underwriter comments and actions, which the broker can then use to update their clients, as well as helping to pre-empt and address any potential problems that may arise,” Mr Clouston said.

“Brokers will complete one online application for a client and the data will be self-verified as it is entered.

“Each broker will then have their own login and password to access the NFC system and track the status of any or all of the loans they may have with us.”

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