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Bank adjusts upfront commissions

8 minute read
The Adviser

A non-major bank has changed its upfront commission structure for mortgage brokers ahead of the pending best interests duty changes.

ME Bank has announced that it has adjusted upfront commission structure for mortgage brokers ahead of the introduction of the best interests duty legislation

Following consultation, ME Bank has now said that it is changing its structure in line with the remuneration reform developed by the Combined Industry Forum. The reform requires the value of upfront commissions to be linked to the amount drawn down by borrowers instead of the loan amount.

ME Bank said it will therefore be reviewing each account twice over the first year, at six-month and 12-month intervals post-settlement.

If the customer has drawn down additional funds greater than $10,000, then additional upfront commission will be paid to a maximum of the approved facility.

 
 

The change is effective on new loans submitted from 1 May 2020.

Speaking of the change, ME’s head of broker distribution, Mathew Patterson, said the new commission structure had been developed “in consultation with industry and stakeholders to ensure it is appropriately balanced to meet the needs of customers and brokers”.

“We have designed a commission model fully compliant with the Combined Industry Forum and best interests duty reforms while providing a greater degree of flexibility for our broker partners.

“Our policy allows brokers to meet the needs and objectives of each customer while ensuring brokers aren’t financially penalised through having to possibly wait for almost a year to be paid.

“More than 60 per cent of brokers are single or dual operators running small businesses, according to the Mortgage & Finance Association of Australia, so cash flow is critical,” he said.

Several other lenders, including Westpac, Macquarie and Teachers Mutual Bank, have already announced similar changes.

The remuneration policy changes come amid continued debate surrounding the method in which upfront commissions are calculated, which resurfaced following the government’s decision to extend the proposed net of offset payment period from 90 days to 365 days.  

In the weeks following the publication of the government’s National Consumer Credit Protection Amendment (Mortgage Brokers) Bill 2019, industry leaders noted the impact of contrasting remuneration policies adopted by lenders off the back of the Combined Industry Forum’s move to limit the upfront commission paid to brokers to the amount drawn down by borrowers (net of offset).

Some stakeholders had warned that a disparity in the policies adopted by lenders could create lender-choice conflicts, while others have highlighted the impact of policy uncertainty on broking businesses.

Such concerns have prompted calls for the standardisation of broker remuneration policies adopted by lenders. However, others, including ANZ CEO Shayne Elliott, have resisted the push for standardisation.

It is expected that lenders will continue to announce their amended commission structures ahead of the introduction of the best interests duty commencement, which the Australian Securities and Investments Commission (ASIC) announced earlier this month would be deferred from 1 July 2020 until 1 January 2021.

According to the regulator, its decision was made to allow industry participants to “focus on immediate priorities and the needs of their customers” amid the COVID-19 crisis. 

However, ASIC stressed that it expects entities to continue preparing for commencement on the extended timeline.

[Related: Government agrees to 365-day net offset payment]

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AUTHOR

Annie Kane is the managing editor of Momentum's mortgage broking title, The Adviser.

As well as leading the editorial strategy, Annie writes news and features about the Australian broking industry, the mortgage market, financial regulation, fintechs and the wider lending landscape.

She is also the host of the Elite Broker, New Broker, Mortgage & Finance Leader, Women in Finance and In Focus podcasts and The Adviser Live webcasts. 

Annie regularly emcees industry events and awards, such as the Better Business Summit, the Women in Finance Summit as well as other industry events.

Prior to joining The Adviser in 2016, Annie wrote for The Guardian Australia and had a speciality in sustainability.

She has also had her work published in several leading consumer titles, including Elle (Australia) magazine, BBC Music, BBC History and Homes & Antiques magazines.  

Comments (13)

  • The Lenders just keep bending Brokers over. I have a range of Tush Eze products available (cream, spray and industrial strength) which can take a lot of the pain away if correctly applied before.....
    1
  • Timing ME Bank is not your best friend. A PR nightmare when you stuff around clients redraw and CEO stands by that “woeful decision” and the lacklustre apology via social media etc. I’m expecting that ME bank will be in a much worse state in the following 12 months. Remember brokers write 70% of your loans and we won’t forget this stuff up and net of offset BS !
    2
  • ME must be in real trouble, crazy redraw changes and now trying to save money by not paying brokers. Not in any clients interest to go with ME
    0
  • Huh I wonder why we don't just get our pay upfront and a claw back after 6 or 12 months based on avg offfset ... oh I know so that the banks can screw that process up and we will never know the untold thousands not paid when they should have been... on top of the many trails banks "forget" to pay.... when will we learn we can only trust banks to look after themselves and their own back pocket, politicians can only be trusted to look after their donors, x judges can only be trusted to look after their mates at the private gentlemens clubs around the country and aggregators can only be trusted to roll over and take it.
    2
    • "and aggregators can only be trusted to roll over and take it. "

      Never a truer word spoken !

      But I couldn't care less what ME do as I put a line through them many years ago after watching them completely butcher two applications.
      2
  • It's not the client benefitting under the terms of reference of the Royal Commission, and it certainly isnt the brokers. Yes, of course, it's the banks!! Now, remind us - who had the most complaints and stuff-ups? Hmm, and now they are getting the most rewards
    2
  • Pffft.... so many ways to screw a Broker.
    2
  • Proud Broker in Vic Friday, 22 May 2020
    Good. Yes, good. I'm glad us brokers are getting a legislated pay cut. I see how a Royal Commission into Banking Misconduct can deduce that it's in the client's best interest to reduce the upfront a mortgage broker receives. Thanks bank CEO's and thank you Kennith Hayne. <end sarcasam>
    4
  • till the cows come home Friday, 22 May 2020
    Here we go again .... bull dust on top of more bull dust
    1
  • imagine if all lenders paid the same commission and draw down calculation was standardised... too simple
    1
  • Why is ANZ Bank against a standardised commission model?
    1
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