Login
ISCOVER
Staff Reporter
National Australia Bank is still rushing to fix the computer glitch that left 19,000 of the bank’s customers short of cash.
To continue reading the rest of this article, please log in.
Looking for more benefits? Become a Premium Member.
Create free account to get unlimited news articles and more!
Looking for more benefits? Become a Premium Member.
On Wednesday last week, a corrupted computer file crippled the bank’s payment system, leaving many customers without their pay.
On Sunday, the bank was forced to open 170 branches across the country so that customers could get access to their cash.
NAB’s chief executive Cameron Clyne apologised to the bank’s customers for any inconvenience caused.
“On behalf of everyone at NAB, I would like to offer our sincerest apologies and thanks to our customers for your ongoing patience and understanding as we work hard to fix the delays we have experienced in processing some payments and transactions," he said.
"I know that the delays have caused inconvenience and in some cases distress to many people."
"The problem was caused by a corrupted file, which has now been identified and rectified," he said.
Mr Clyne admitted that some people may experience ongoing issues for the next couple of days.
