ANZ announces new CEO

Matos – who was most recently CEO of wealth and personal banking at HSBC – has more than 30 years of experience across retail, commercial and wholesale banking.

During his nine-year career at HSBC, Matos has been responsible for 87,000 employees serving approximately 40 million customers across 35 markets. While there, he also held senior roles, including CEO of HSBC Bank plc and HSBC Europe, where he oversaw the transformation of its European business, and served as CEO Mexico, one of HSBC’s largest markets.

He also has experience as an analyst in the banking supervision department of Banco de Portugal (the Portuguese central bank) and had a 21-year career at Spanish bank Santander. He has worked in several other jurisdictions, including Hong Kong, the United Kingdom, the United States, France, Brazil, and Peru.

The board of ANZ Group has announced that the new CEO will take up his new position on 3 July 2025, when he will also be appointed to the boards of ANZ Group Holdings Limited and Australia and New Zealand Banking Group Limited as an executive director.

ANZ Group chairman Paul O’Sullivan said: “We are very pleased an international banker of Nuno’s calibre and extensive experience will be joining ANZ as our new chief executive to lead the execution of our strategy.”

“Nuno’s appointment is the culmination of long-term systematic work by the board on leadership succession. Having assessed multiple external and internal candidates, we know Nuno is the right person to build on the transformation already well progressed under the leadership of Shayne and his team.

“Critically, Nuno has led several bank business, risk and technology transformations, which will be a significant benefit as we prepare to scale the migration of customers, including those from Suncorp Bank, across to ANZ Plus as well as supporting our focus on non-financial risk.

“The bank is in a strong position, and this orderly leadership transition ensures ANZ will continue to deliver for customers, shareholders and staff in the years to come.”

Speaking of his appointment, Matos said: “I’ve long admired ANZ, particularly under the stewardship of Shayne, and it’s an honour to have been chosen by the board to lead the next phase of ANZ’s evolution.

“The ANZ franchise has a unique competitive position with two scale domestic markets, a leading Institutional banking franchise, and thanks to the work over recent years, it now has its two world-class platforms in ANZ Plus and ANZ Transactive.

“My initial focus will be to build on the work already underway and ensure all our stakeholders get even better value from their relationship with ANZ.”

Speaking of the appointment on a personal level in an interview with Elizabeth Rudall from the bank’s corporate communications team, he added: “Personally, I must confess, it’s a very emotional moment to me. This is a moment where you feel you [have achieved] your dreams. You deliver your personal goals.

“After a long career where I feel I worked very hard and being granted the leadership of a project of this calibre feels very, very special. I am very excited, very energised, very conscious about the opportunity, the responsibility.

“I’m eager to start, obviously, and it’s special to me. I must say something – my energy and my commitment is to make this a special moment for everybody – for customers, for employees and for shareholders.”

Shayne Elliott to step down on 2 July

Shayne Elliott will officially step down as CEO and ED on 2 July 2025 after having worked at the major bank since 2009. He first joined ANZ in 2009, having also served as global managing director institutional and the group’s chief financial officer.

Commenting on Elliott’s contribution, O’Sullivan said: “Shayne led the critical transformation that will be the cornerstone of ANZ’s long-term success.

“He was the first CEO to identify the need for simplification, later becoming a mantra for the industry. He rebalanced our portfolio to materially improve the capital efficiency and focus of the group while also making our business less complex and safer to manage.

“Under Shayne’s leadership, ANZ now has one of the world’s leading institutional businesses, a new retail bank platform built on industry-leading technology and a culture focused on helping customers and communities thrive.

“He will be long remembered as a CEO that embedded a purpose-led strategy, setting ANZ on the path to long-term, sustained success. The entire ANZ team thank him for his service and wish him well for the future.”

Commenting on the appointment of his successor, the outgoing CEO said: “Leading ANZ over the last nine years has been the highlight of my career. I’m proud to be leaving the bank in such a strong position, particularly the work we have done to simplify the business, transforming institutional[ly] into one of the world’s best and preparing our retail bank for the future. The recent Suncorp Bank acquisition will also benefit ANZ for years to come.

“We have a great team that care deeply about their customers, and I will be working hard to ensure our multi-year strategy continues with urgency over the next seven months. I’m confident ANZ has a great future, and I wish Nuno every success in his new role,” Elliott said.

[Related: Suncorp Bank’s new head of broker unveils his top priorities]