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Lender

NAB clients seek compensation

by Staff Reporter3 minute read
The Adviser

Staff Reporter

Thousands of National Australia Bank customers are seeking compensation from the lender after a technical glitch locked them out of their accounts last week.

At least 5000 of the bank’s customers affected by the glitch have applied for compensation.

The customers are seeking to recoup any third-party costs they may face from utility companies, lenders, other banks or service providers because their accounts were unexpectedly emptied or made inaccessible.

A statement from the bank yesterday said the problem the technical glitch had now been largely resolved and compensation claims may be considered.

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