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ISCOVER
Staff Reporter
Macquarie Bank has simplified its broker accreditation system by putting the whole process online.
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Brokers can now renew their accreditation with Macquarie every six months by registering to watch a short webcast presentation providing an overview of Macquarie’s home loan product suite, processes and credit criteria.
Macquarie’s head of broker sales Doug Lee said the new accreditation process was all about keeping things simple.
“Accreditation is critical to make sure that brokers are up to date on our latest products and systems. By developing a fully online accreditation renewal we’ve simplified the whole process, making it quick and easy for brokers to complete the accreditation in their own time,” Mr Lee said.
“We’re not dictating that brokers fit with a schedule to meet with us for a personal accreditation, or have to meet volume hurdles or pay fees, instead we’re asking brokers to fit our accreditation around their busy schedules as they see fit. We know that those who take the time out to complete our online accreditation renewal are those who are really committed to working with us, and equally, we’re committed to working with them. It’s about giving brokers more options; exceeding expectations.”
Alongside the new online accreditation renewal, Macquarie also recently launched an online valuation process.
The valuation process takes a few minutes to complete and helps brokers understand the value of the property at the outset of the application process so they can manage client expectations and structure the loan appropriately.
Mr Lee said this helps to ensure a quick and efficient loan approval process, shortening the time frame for formal approval.
